We got stranded on the NYS Thruway when our transmission went out. Bei... read more We got stranded on the NYS Thruway when our transmission went out. Being from out of state, we were worried about an unscrupulous mechanic taking advantage of our situation. A local police officer recommended We Care Auto in Derby, NY, because they are a trustworthy "old school" family business. We had the car towed directed to We Care Auto, where the professionals put us at ease and calmed our anxiety. The mechanic diagnosed and researched the problem and found the repair was covered under our car's power train warranty. He handled everything for us, kept us updated on progress, and the car was repaired back to top notch condition. If you are looking for honest, reputable and expert mechanics, you'll find them at We Care Auto. They really do care and we highly recommend them.
First choice is the only place I would take my vehicles for repair. Fi... read more First choice is the only place I would take my vehicles for repair. Finding an honest mechanic is very rare. Not only are these mechanics honest but their work is OUTSTANDING…..My 2003 Ford should have gone to the junk yard years ago but Jimmy and his guys miraculously continue to find ways of allowing this car to get me from point A to point B. Just last night; I was unable to start my car (the battery is 5 years old). Jimmy sent a driver immediately to my rescue. The battery was jumped and I was on my way. Of course I will only go to First Choice to have this battery replaced. Thanks again guys
I am just writing to saw how well my trip to the Niagara Street downto... read more I am just writing to saw how well my trip to the Niagara Street downtown Buffalo location went today, Friday, June 13th around 10:30am. I wanted to let you know that I am so happy with the amazing customer service provided by Mike Girling, your Manager. I am currently having brakes (rotors, pads, sensors) put on my SUV and am happy with the way he explained your services needed and prices. I know I was given a great fair price compared to what the dealer would offer. I am a first time customer but now will keep coming back and will be sending family and friends back as well.
