had broken reefer and I was in need to fix it. It was a Friday afterno... read more had broken reefer and I was in need to fix it. It was a Friday afternoon. I called the company and the lady dispatch felt that I need them... She asked upfront from my Credit Card information. BIG ! MISTAKE! The service was at -10! they are crooks they overcharged my quote they give me on the phone and... they charged the Card WITHOUT MY PERMISSION! I had no signed authorization for that big overcharge. D&S Enterprises Inc DID NOT FIX my trailer. You should never charge(less to say overcharge) without finishing the job. I talked to them afterward and they were really rude, they even told me that they will fight and win any dispute I want to open. They threatened me, yield at me and I heard the boss in the background cursing so badly. I told them that as far as I'm concerned its just money(it was close to $1000 for doing nothing) and the lady took it so personal that kept threatening me. I told them have a good day. I heard a lot of complains on this D&S Enterprises Inc company. And they have such a bad costumer service. I'm very rarely in the area but I sent BBB a report and I hope at least they will take action to stop this kind of business to continue to con people.
Was forced to take owner to small claims court over faulty product ins... read more Was forced to take owner to small claims court over faulty product installed. Won judgment for full refund now dead beat owner won't pay. TV was for my 3 year old son. Thanks Bob and Auto Expressions for robbing a little boy!
On February 19, 2015 I called AAA to request towing service. I had be... read more On February 19, 2015 I called AAA to request towing service. I had become stuck in a snow bank in front of my house at 5739 Barber Hill Road, Geneseo, New York. A tow truck from Harris Service was dispatched to pull my car out of the snow bank. The driver hooked his tow line up to the back of my car and proceeded to pull me into my mailbox causing damage to my car and mailbox. The driver then proceeded to hook up his tow line to the front of my car and pulled me out onto the road. When we both looked over the damage I asked the driver what I should do about it. He told me to contact AAA. I immediately contacted AAA. I was notified to send pictures of the damage. I complied with that request. I subsequently met with the damage investigator on March 6, 2015 to view the damage to my car and mail box. It was at that time it was indicated to me that the driver told the investigator that I had already struck the mailbox prior to him towing me out. I indicated that the driver was lying. After investigating this incident it subsequently determined that the driver did indeed cause damage to my car and mail box while towing it out of the snow bank. I lodged a complaint with AAA as well as the Better Business Bureau about the dishonesty and unscrupulousness displayed by the driver and owner of Harris Service as well as the recklessness and ineptitude of said driver. And I requested that this business never be dispatched for assistance to me again. Lou Lombardo Geneseo, New York