Oil Connection located at 1276 Sterling Court in Fairborn, OH services vehicles for Oil Change and Lube. Call (937) 878-4899 to book an appointment or to hear more about the services of Oil Connection.

Oil Connection Reviews

1
was suposed to be an oil change, turned into "R and R Driver Side Lower Control Arm and End Link."
June 01, 2014 | J | Visited, over a year
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I have been a customer at Oil Exchange through the past several owners. The current owner, Steve, was the man who offered me 4 tires(too small, but a "great" price) when I only wanted one. After telling him I did not have $400.00 to put on tires, just change the oil he and his side kick came to me telling me there was a problem. The bottom line they gave me was my car was "not safe and should not be driven." They told me what needed repaired, sounding as if it was no big deal, could be done no problem. I asked how much, the employee of Steve checked on his price, came back and clearly stated "$96.00" I said "$96?" He said "Yes, $96.00, and that would make the oil change free." I said great. I told them I had a regular mechanic and was surprised he didn't see this issue, as he is a man of integrity and has been my trusted mechanic for years now. I figured it was no big deal to allow this work to be done by someone else as it was not expensive, and the two men seemed confident it was no big deal to do. 4 1/2 hours later it was finally done. As I went to pay my bill I was told "$509.16." "What? No, it is $96.00" The man said, "No before taxes it was $476.96" To say the least I flipped. I told them they lied, they were clear in stating $96.00, hearing me repeat it, and they confirming it. In NO WAY did I EVER agree to cough up over $500.00!!!! I was there for an oil change for God sake! I was not half way home when I had to return to have them fix the half assed job they did. I went directly to my mechanic, who told me he knew what they had fixed, as he had told me years ago about it and it was of NO DANGER to the integrity of the safety of the car's performance,rather the common sound of most Dodge Caravans) So LONG story short, he didn't get my $400.00 for his used tires he tried to pawn off on me even though they were too small for my van, but they did get my $400.00 PLUS. I will NEVER go there again, ever. I will also be sure to let ever single person I know, several I have sent to them, know what happened and that they are not to be trusted as they lied, attempting to instill fear for my safety, and told me clearly a price they denied telling me. I am disgusted with the way I was treated with the "honey" this and "sweetheart" that. I can only wonder if my husband had taken our van in, would they have screwed him over too? Oil Connection in Fairborn? Nope, never again. I had to put a one star rate, but that is because there is not an option for a -star.
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I have been a customer at Oil Exchange through the past several owners. The current owner, Steve, was the man who offered me 4 tires(too small, but a "great" price) when I only wanted one. After telling him I did not have $400.00 to put on tires, just change the oil he and his side kick came to me telling me there was a problem. The bottom line they gave me was my car was "not safe and should not be driven." They told me what needed repaired, sounding as if it was no big deal, could be done no problem. I asked how much, the employee of Steve checked on his price, came back and clearly stated "$96.00" I said "$96?" He said "Yes, $96.00, and that would make the oil change free." I said great. I told them I had a regular mechanic and was surprised he didn't see this issue, as he is a man of integrity and has been my trusted mechanic for years now. I figured it was no big deal to allow this work to be done by someone else as it was not expensive, and the two men seemed confident it was no big deal to do. 4 1/2 hours later it was finally done. As I went to pay my bill I was told "$509.16." "What? No, it is $96.00" The man said, "No before taxes it was $476.96" To say the least I flipped. I told them they lied, they were clear in stating $96.00, hearing me repeat it, and they confirming it. In NO WAY did I EVER agree to cough up over $500.00!!!! I was there for an oil change for God sake! I was not half way home when I had to return to have them fix the half assed job they did. I went directly to my mechanic, who told me he knew what they had fixed, as he had told me years ago about it and it was of NO DANGER to the integrity of the safety of the car's performance,rather the common sound of most Dodge Caravans) So LONG story short, he didn't get my $400.00 for his used tires he tried to pawn off on me even though they were too small for my van, but they did get my $400.00 PLUS. I will NEVER go there again, ever. I will also be sure to let ever single person I know, several I have sent to them, know what happened and that they are not to be trusted as they lied, attempting to instill fear for my safety, and told me clearly a price they denied telling me. I am disgusted with the way I was treated with the "honey" this and "sweetheart" that. I can only wonder if my husband had taken our van in, would they have screwed him over too? Oil Connection in Fairborn? Nope, never again. I had to put a one star rate, but that is because there is not an option for a -star.