You take a car to a Mechanic to get it fixed. Over $1200 dollars and... read more You take a car to a Mechanic to get it fixed. Over $1200 dollars and 2 weeks later car not fixed. I understand that sometimes cars are too far gone to be repaired, but a PROFESSIONAL MECHANIC SHOULD BE ABLE TO FIGURE OUT WHAT IS WRONG. The Mechanic at Family Auto did not seem to want to admit he could not fix it. It was an $1200+ guessing game. We were willing to have it towed to the Mazda dealer, but he was sure he could take care of it for us. He couldn't. But he has his money. This place gets great reviews and that is why we took it there, we were not given the same courtesy and fast service as their other clients. My husband Authorized him to try 1 more repair. They did not have the class to call us and let us know it did not work. Found out when I went to pick something out of my car. Yes, after 2 weeks I got a little testy. Anybody would.
I appreciate their willingness to work with me on determining which re... read more I appreciate their willingness to work with me on determining which repairs were urgent, needed and recommended. I've found a mechanic I trust and I'll definitely be back for the needed and recommended service.
The fellows out at Briarwood are the friendliest group of mechanics I'... read more The fellows out at Briarwood are the friendliest group of mechanics I've ever worked with. Even though my situation with my car was rather strange and wasn't exactly resolved, these guys are a real helping hand. Very knowledgeable bunch, and I honestly believe they'd do anything in their power to try and fix your vehicle, and be fair about it. Unlike several other shops who just try to suck you dry. I'd recommend these guys to anyone, and I'll definitely be returning if I need anything. Take care you guys, and keep up the great work!