SCAMMERS and THIEVES. Called reception asked “how much to change break... read more SCAMMERS and THIEVES. Called reception asked “how much to change break pads, labor only because I have Autozone pads” was told $130. Told them I’ll be there in 40min, male reception said OK. Come there, wait an additional 30 minutes, the male receptionist finally shows up, gets my car or the lift and I wait another 30 minutes. Receptionist finally gives me the bill breakdown, mind you they haven’t even started on the car, with price tag of $160 for FRONT break pads and another $160 for BACK break pads, with mandatory purchase/installation of THEIR OWN front rotors. I tell them “over the phone I was quoted $130, and I’ll be back in 10 minutes with my own front rotors.” At that moment the receptionist FREAKS OUT. He starts screaming at me and my 70 year old mother, saying stuff like “YOU PEOPLE” and “PEOPLE LIKE YOU” (racist much?) “always do this, I can’t stand you, maybe I don’t even want to do this job”. So I said no worries, I’ll go elsewhere. He began arguing with me, called me stupid for not knowing I needed rotors, said he’s been “in the (scamming?) business for many years” so I stood there politely listening to his nonsense, and then said “I just want to mention that I failed state inspection 3 days prior, for the reason of “low break pads”. He got embarrassed, turned red and stopped talking. He charged me $60 for putting the car on the lift, oh and when I was leaving, one of the mechanics “conveniently forgot” to put back in my car a brand new car part “Tie Rod End” that I also purchased at Autozone to be changed at a later time. Did he forget, or did he steal and was hoping we won’t notice? You decide. Thanks for reading.
Making an appointment is so easy through their website. Great communic... read more Making an appointment is so easy through their website. Great communication and rates. Will be bringing other cars here also. Thanks!
A friend told me to take my son's car to Due's Automotive for shocks, ... read more A friend told me to take my son's car to Due's Automotive for shocks, so I took the car & explained to Due that it was a $1500 car that my son takes to work & school. I also explained that if the auto needed any work over $400 I would by him another car. I was not going to put anymore money in the car, he called me the next day to tell me the car was ready. I asked him how much would it cost? And he replied $1350 but if I was going to pay him cash it would be $1200. I explained that it was work that I did not want on the car & his reply was the whole front end was in bad shape. I drove and asked to see the the old parts & Mr. Due told he the the trash was already picked up & the old parts where in the dumpster.
