Owner is a jerk with no respect for customer's time. Tried to set up ... read more Owner is a jerk with no respect for customer's time. Tried to set up appointment for several weeks only for owner to schedule, then cancel, or tell me he needed to call me back to confirm, then never bothered to do so. I was always very polite when I called, even when I was thoroughly annoyed at shoddy treatment I received to that point. Final straw was the last time I tried to call when the owner hung up on me after I said who was calling. Completely ignorant and disrespectful for no reason. I wanted to give the guy my business b/c he quoted me a decent price, but I'd rather pay a little more to have someone who knows how to keep a simple appointment. Can't speak to technical skills, but customer service is horrendous. Do business with only if you like wasting your time and being treated as unimportant.
HONEST and RELIABLE! I have used Alex and Jersey Guy Auto on multi... read more HONEST and RELIABLE! I have used Alex and Jersey Guy Auto on multiple occasions. I am an outside sales rep and am in my car all day, so in other words i put a lot of miles on my car. Anytime I bring my car to Alex, he has fixed the issue promptly and has never gone over price quoted. He is extremely knowledgeable and takes pride in his work. I have sent multiple family members as well as friends to Alex and time and time again I have been thanked for recommending him. Very happy with my service from Jersey Guy Auto and would highly suggest that anyone who is looking for work to be done on their car would give Alex and Jersey Guy Auto a chance.
I brought my car to Alex so he could replace my shocks and a link rod.... read more I brought my car to Alex so he could replace my shocks and a link rod. He went over what was needed now and what could be done over time. I am pleased with how quick it was done. Very professional