I moved here from Mount Airy, MD. My brother is a mechanic with his ow... read more I moved here from Mount Airy, MD. My brother is a mechanic with his own shop and has always serviced our vehicles. When I moved to Mercersburg, Pa I stumbled upon Liberty Tire and Auto. They are by far the best service station I've been to. They have always been professional, honest and upfront with me. They haven't tried to sell me services that I don't need; the ones I have needed to have done have been reasonably priced. I wouldn't take my cars any where else!
These folks are true professionals! On numerous occasions, they have ... read more These folks are true professionals! On numerous occasions, they have helped me out in a pinch without hesitation. They are courteous, give very honest advice, and charge fairly. We are fortunate to have them as a business in our town.
I am an outraged customer who took my car to Franklins to get my batte... read more I am an outraged customer who took my car to Franklins to get my battery replaced. Not only was the wrong battery installed, but it was also mounted incorrectly despite obvious signs of this problem. The plastic clip on top would not even latch to close. When I got home and lifted the hood, LOOSE PARTS WERE SITTING BESIDE THE BATTERY, and the corrosion on the terminals was not cleaned. To top off this wonderful experience, the replacement inspection stickers that were placed on my car were incorrect, and I really enjoyed cleaning grease from the inside of my car. I was assured that these mistakes were not reflective of Franklin’s reputation. I admit – I may not know much about cars, but I do know that I do NOT trust Franklins with my vehicle and will not be a returning customer.
