Went in to get a headlight fixed for a ticket and made an appointment ... read more Went in to get a headlight fixed for a ticket and made an appointment for the following morning. We decided to drop the car off and uber back after dinner and while finishing up we received a call from Bill who told us he already took care of the light and we were able to drive home only an hour after dropping it off. Very friendly staff and very appreciative of the quick service that was provided...... Thank you guys!!!!!!!!
I ordered two tires from walmart.com. After they arrived, I went into ... read more I ordered two tires from walmart.com. After they arrived, I went into the store and I had to go up to customer service and bring them back to the tire center.| After carrying my tires all the way back to the tire center they told me it would take about an hour to install the two tires. Well I came back 90 minutes later and they hadnt even started installing the tires. Come back another hour later and same thing. Finally 4.5 hours later it was done. BEST PART: they took off my two good tires and installed the wrong tires.After talking to the manager she said I could come back the next day or wait 1-1.5 hours to get them reinstalled correctly. SO I ended up having to wait another 1.5 hours. so 6.5 hours later I left the Walmart TIre Center in Worcester pretty upset I spent the whole day there.
Today I used their auto repair shop for service on my car. My stepdad... read more Today I used their auto repair shop for service on my car. My stepdad typically does all my mechanical work on my car but, he has since moved to another state so I need to fen for myself. I called Nissan and was quoted $289 for an oil change, tire rotation, oil filter and general check up. I printed out the maintenance sheet for the milage on my car and gave it to the mechanic at Woodside, who had also called Nissan to verify the service requirements for my mileage. When I picked up my car and saw the invoice for $76 I was ecstatic. They fulfilled all the checkpoints on the maintenance sheet from Nissan for a third of the price. Amazing small business service and customer service. Keep the small businesses around and it works out for everyone.
