We needed an emergency tire and TPMS replacement on our 2018 Chevrolet... read more We needed an emergency tire and TPMS replacement on our 2018 Chevrolet Volt while travelling in the United States. The Mr. Tire location on Blowing Rock Road in Boone NC could not get the replacement TPMS to work on our original visit May 1, 2023 or when we returned the next day. We were promised a refund for the TPMS part that was installed, but we haven't got it yet. They also failed to return our wheel locks. We had to spend over $300 at our local mechanic when we got home to fix the problems. UPDATE: After some time, we did receive a refund for the TPMS part installed by Mr. Tire. After leaving this review, we were contacted by Mr. Tire's parent corporation, Monro, who said that they were sending us a refund for the wheel locks that were not returned to us and the work that our mechanic had to do to remove them. They refused to pay for the work our mechanic had to do to get the TPMS system working again when we returned home. He told us that Mr. Tire had not programmed the replacement TPMS that they installed to the correct frequency for our vehicle. We're not happy with this company's response to this issue.
He won my business about 4 years ago and I keep bringing him more, wit... read more He won my business about 4 years ago and I keep bringing him more, with good reason. I've been able to count on Chip and team to keep my car going. He stands behind his work and you can count on him to not lead you astray or feed you a line. I have sent my mother to him several times, now, if that can tell you anything! I think of him as extended family and also value his work. Chip, Donnie, Scott, and all are the guys you want for your auto repair.
If you need mechanical work THIS here is my recommendation! ?? Love C... read more If you need mechanical work THIS here is my recommendation! ?? Love Chip Love the work Love the prices Try them!!
