Last month, I was in Beaumont to visit my aunt in her assisted living ... read more Last month, I was in Beaumont to visit my aunt in her assisted living establishment and one morning as I headed to her place for breakfast, my 2007 VW Passat was clearly in trouble. I was chugging along the highway and decided to pull over as it was evident to me I wouldn't make it to my destination. Given that I am not from Beaumont, and generally not trusting of car repair companies - (for one, I am a "woman", and my second strike - I am an "out of towner"). But I had no choice-I had to find a repair service as I needed to get about town and then make it home to Austin the following day. I googled car repair in Beaumont and found that Scott's Import Service was nearby. So I drove my ailing car over and put it in their hands. Long story short, I could not have been more pleased! They drove me where I needed to go, fixed my car in a few hours, came back and picked me up - and the charges were very reasonable. They spoke to my mechanic back home so that I could "get comfortable" and replaced my iginition coil in a very reasonable amount of time. It was SUCH a pleasant experience that I gushed at them out the door and promised to write a review for them right away. But life got busy and it went on the back burner. That was about 3 weeks ago and I intended to write this the second I got home because I was that impressed. Nice, honest, hard working people. THANK YOU for providing the type of service that we always want but rarely even expect anymore. You guys are doing everything right.
Cant thank these guys enough. Was driving from Tallahassee, FL to Aust... read more Cant thank these guys enough. Was driving from Tallahassee, FL to Austin and had major overheating problems with my 99 Miata as I was coming up on Beaumont. I was in a bad hole! Saw the reviews online for these guys and was able to get to them. Scott really went out of his way to do everything they could to diagnose the issue and get me going again. They could not have been more helpful. professional or prompt. Great prices too. Had to change plans and go back to Tallahassee, but I made the 650+ miles with no difficulties at all, and this would not have been possible without these guys. Very, very appreciative of a great job that was very well done. Thanks also to the reviewers who took the time to post their comments.
So I showed up June 13th, brought my 94 Chevy diesel with receipts add... read more So I showed up June 13th, brought my 94 Chevy diesel with receipts adding up to 3k of work done, mind you the truck still needed work... His offer, 1.5k trade in, on a vehicle. I call him the Monday week after, he stated his offer still would stand like it did the week before, but he has a guy coming buying this specific truck cash and he would much rather have the cash, understandable. So I show up at 4:30 because the guy supposedly coming with cash is to show at 5. I'm with my son waiting on this guy to no show, and what do you know he doesn't show. So I ask Justin what now since the guy hasn't showed, now the offer is 1k , 500 in cash because of the leak, again it's a diesel with 3k alone in receipts, . So at the end of the story utterly disappointed beyond everything, it's hot outside, my 3 yr old is cranky and a car salesman who can't hold to his word, and wants the title, cash, and the truck note of 4k paid in a year. Will not go back., all this over a Chevy silverado 2000 year model 179000 miles.... Guy was going to get his money either way, greed took over.