Auto body repair service near Crosby, TX

Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.

I finally got my husband to take his car there and they fixed the problem quickly at a very reasonable price. He's now totally convinced to return in the future.

WOW, what an exceptional car repair “treat!” So much so that I happily drive there from Clear Lake City for the smallest of car-related ANYTHING! Whitney, my service advisor, is truly on the ball.” She’s smart, friendly, knowledgeable, determined, accommodating, accountable, value-oriented, concerned, genuine, and simply a delight to deal with. And THEN there’s the leadership, specifically Harrison and Sady – it doesn’t take long after meeting these two to realize why they hired Whitney AND why they are all such a dynamic team! Ultimately, it all comes from the top and these guys are an iconic example of such – even their pricing is amazing! On my most recent visit… I had a tricky issue with my new-to-me car, in that it was electrical-in-nature and obscure, but boy did they figure it out. Corey, my technician, wouldn’t give up even when it took more fenagling than usual and Whitney kept all the moving parts coordinated for a quick, reasonable resolution – She organized the part acquisition, warranty coverage, communication needs, and repair, keeping me informed at all times. And the team even proactively helped me with transportation when an unexpected delay (by another leg of the repair) occurred. Obviously, I could go on, but I’m certain you get the point by now – you simply cannot go wrong by taking your car to RMS for diagnosis or repair – in fact, I just had another concern regarding my USB port seeming to be failing and they got busy, discovered the “problem,” and had my car back to me in less than a day – and all at no charge. This is how to keep customers coming back forever!

Awesome job

The auto body shops of choice in the Bay Area of Texas. Our North Channel, TX location uses state of the art equipment, rigorous training, and the highest level of customer service.

Automotive Care Specialist were very quick, clean and professional. I will go back to them when I have over repair needs.

The auto body shops of choice in the Bay Area of Texas. Our Baytown, TX location uses state of the art equipment, rigorous training, and the highest level of customer service.

Gibbs Car Care is offering auto repair, auto service, auto AC, and auto diagnostic in Pasadena, TX.

I brought my car in for a new battery bc I was getting on the road and the voltage reading dropped to 12.4. They told me it would be a little over an hour. I called at 2 hours and the rep that had my car was supposed to call me back and never did. I finally got my car back after 3 hours. When I was driving back to Houston the voltage again dipped to 12.4 so I called Monday morning. I asked if they ran the electrical test after replacing the battery. He said they should have but it’s not with my invoice. He would check w the mechanic and call me back. No one has called.

These guys fixed my car’s leaking oil problems. The garage is clean now.