I was ready to leave Loyd Park in Grand Prairie and the front air leve... read more I was ready to leave Loyd Park in Grand Prairie and the front air leveling system was leaking air and would not raise the motorhome. Not drivable. So, I called Quality RV repair who I've done business with before, but turn out they don't work on the Freightliner chassis. Seconds later she is giving me Tommy's name and number. I called it but got voicemail. It was getting late in the day. My family had already gone home, so I called and arranged for another night, thinking Tommy probably would not call back. But a short time later Tommy did call. Said he would be out soon. Soon was very soon as it turned out. You don't find service people like Tommy very often. He crawled under the bus and determined the valve needed to be replaced. He called several places and left with the bad valve as one place said the may have one. Turns out no, but Freightliner Dallas did and he put it in will call. I drove to Dallas and picked up the part that night. Tommy met me back at the campsite 7 ish the next morning and fixed it. Apparently this part had been partially bad for a long time. My Motorhome rides better, handles better, is much quitter and sets higher then before. When I park I can tell the volume of air being released is much greater than bofore. Can't say enough good about Tommy. He gave me a very reasonable rate for his labor as well. We need more Tommy's in the world. Ken
The mechanic there named Terry is a bold faced liar. Quoted me $850 wo... read more The mechanic there named Terry is a bold faced liar. Quoted me $850 worse case scenario. Had my car for a couple days, gave me a call told me again on this second occasion, $850 for parts/labor & also mentioned a $60 belt that I denied maintenance, to fix only the main problem. (2) days laters Terry tells me it's going to be $1,900. I let him know absolutely no way, so he convinces me, cons me into his front desks pre-approved on the spot loan that I'll be able to pay within a year. Paid him all my money, $1,000 so he "would be able to order parts". Now Terry says my rides ready, but I have to give him a check for $952. So basically Cookson's Transmission City has my car(house right now), my life savings, and most of my personal belongings for $150 over originally quoted on two seperate occasions.
