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Goodyear Auto Service Center Hours
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About Goodyear Auto Service Center
Goodyear Auto Service Center located at 10141 N Eldridge Parkway in Houston, TX services vehicles for AC and Heating Repair, Alternator and Starter Repair, Auto Inspection, Auto Repair, Brake Repair, Retail Tire, Tire Balancing, Tire Changes, Tire Repair. Call (281) 469-4394 to book an appointment or to hear more about the services of Goodyear Auto Service Center.
This was a very unacceptable experience today, Sunday Dec. 15, 2013. My boyfriend dropped off his car here to get a brakejob, and someone took him home since it would be an all day job. The person told him he would pick him up when complete. I came by to simply get an oil change they said would take an hour. I searched for others on 1960, but there were none so I returned and was told 45 minutes this time. So I entered the waiting room and a fellow was talking on the phone at noon saying he'd been there since 9 for an oil change. I looked in the repair area and saw 2 teenage boys in their shorts and one slightly older guy in long pants being the only workers. I went to the desk and told them that after 45 mins. I would get my key and leave whether or not they had started. They completed mine but failed to turn off the maintenance reqd light. Later around 5:30, as I was going to my last tango practice of the year, my boyfriend called to come all the way to Cypress to pick him up since they never answered the phone to do so. About half way he called and said someone was on the way. Then called again saying he had to find a ride with a neighbor because no one showed after he waited for 30 mins outside his house in the cold weather. VERY unprofessional, not answering their workphone or following thru on the pickup. This ruined both our evenings!! Susan YoungThis was a very unacceptable experience today, Sunday Dec. 15, 2013. My boyfriend dropped off his car here to get a brakejob, and someone took him home since it would be an all day job. The person told him he would pick him up when complete. I came by to simply get an oil change they said would take an hour. I searched for others on 1960, but there were none so I returned and was told 45 minutes this time. So I entered the waiting room and a fellow was talking on the phone at noon saying he'd been there since 9 for an oil change. I looked in the repair area and saw 2 teenage boys in their shorts and one slightly older guy in long pants being the only workers. I went to the desk and told them that after 45 mins. I would get my key and leave whether or not they had started. They completed mine but failed to turn off the maintenance reqd light. Later around 5:30, as I was going to my last tango practice of the year, my boyfriend called to come all the way to Cypress to pick him up since they never answered the phone to do so. About half way he called and said someone was on the way. Then called again saying he had to find a ride with a neighbor because no one showed after he waited for 30 mins outside his house in the cold weather. VERY unprofessional, not answering their workphone or following thru on the pickup. This ruined both our evenings!! Susan Young
Business Information
Business Name: Goodyear Auto Service Center
Address: 10141 N Eldridge Parkway
Phone Number: (281) 469-4394
Email: not listed
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