Ac and heating repair service near Mont Belvieu, TX

Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.

Brent from Wrench did a great job servicing my truck. He was on time, got the job done quick and exceeded my expectations when he found and corrected a few other issues while completing his inspection. After using Wrench for the first time I can't see any reason to take my vehicle in to a shop for service or repairs ever again. Mike H.

i demand more discounted sihorta i want to invest it regularly every month

Automotive Care Specialist were very quick, clean and professional. I will go back to them when I have over repair needs.

I called the facility to inquire about some ac work and was very disrespected due to me wanting to buy the parts and just have them installed by the facility. I was informed by the owner that he cannot make any money if everyone come to his place and only want parts installed ( he would have to purchase the parts so that he can mark them up and make a profit). I will never refer anyone to do business with this facility. Very poor customer service.

Tried to buy tires today 10/18/14, but was turned away. I arrived at exactly 7:01 AM. I woke up at 4 AM, shopped tires and knew the tires I wanted. I was the very first customer there. The manager (Mr. J) said that 9 people had dropped their cars off the day before, and there would be a very long wait for tires, but couldn't tell me how long, just "a long time". I went to the Deer Park store 8 miles away. They got me right in and acted not suprised by the situation. They didn't have the tires, but ironically, the tires were at the Baytown store. While I drove there, they had a truck deliver the tires to their store, and the tires arrived there about 10 minutes after I did. I was out of there within an hour. The Deer Park store is amazing. Attitute of the staff was very positive and friendly. Bathroom was colorful and decorated. Good overall experience at Deer Park. I DO NOT recommend Baytown Firestone.

The price and quaility of work was excellant! Will defently return and recommend!