Great Texas Oil Change in Odessa
SHOP DETAILS
Great Texas Oil Change located at 2423 E 8th Street in Odessa, TX services vehicles for Oil Change and Lube. Call (432) 498-0498 to book an appointment or to hear more about the services of Great Texas Oil Change.
REVIEWS
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Jim on 05/22/20131
Type of Repair: State Inspection sticker
Last Visit: 3 Months or less
Avoid this place at all costs!!! Took an hour and a half to get a simple state inspection sticker. Sat in the hot hot sun while their employees stood around doing nothing, stood around and visited with one another, and when they got around to actually doing some work...they did it very SLOWLY. When my time finally came for service...TWO of their employees jumped in my car and disappeared for ten minutes. When I complained, I was told they were "training" that day. So, here we have cars lined up back to the curb waiting to be serviced, and they are taking the time to "train". No wait...the guy that just pulled up behind me gets waved in and serviced with no wait. Seems the service you get here depends on who you are. If you value your time, if you value good "customer service", if you value a business that respects its customers....avoid Great Texas Oil Change. The only thing 'great' about this place is the word in its name.
Avoid this place at all costs!!! Took an hour and a half to get a simple state inspection sticker. Sat in the hot hot sun while their employees stood around doing nothing, stood around and visited with one another, and when they got around to actually doing some work...they did it very SLOWLY. When my time finally came for service...TWO of their employees jumped in my car and disappeared for ten minutes. When I complained, I was told they were "training" that day. So, here we have cars lined up back to the curb waiting to be serviced, and they are taking the time to "train". No wait...the guy that just pulled up behind me gets waved in and serviced with no wait. Seems the service you get here depends on who you are. If you value your time, if you value good "customer service", if you value a business that respects its customers....avoid Great Texas Oil Change. The only thing 'great' about this place is the word in its name.
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