Nick goes above and beyond to provide a great service at the lowest co... read more Nick goes above and beyond to provide a great service at the lowest cost possible. He will shop parts from different suppliers to find a deal, etc. then present all the options to you and he lets the customer decide. He has always been honest with me and never suggests extra work that doesn't truly need to be done. Never pushy. Always wants what is best for the customer's needs. HIGHLY RECOMMEND
WORST PLACE EVER!!!! Collinsworth is the worst shop in Garland. Went i... read more WORST PLACE EVER!!!! Collinsworth is the worst shop in Garland. Went in to get an alignment and Greg the owner tells us it was unsuccessful due to the wheel bearings needing to be fixed. He then says he can not do the alignment until that is fixed but we need to pay the full amount of the the alignment. So we paid for a service that was not done. As I was talking to him asking for a refund, he missed a phone call and tells me “you see, I just lost another customer because of this issue, bottom line you will not get your money back”. He was so unprofessional and just plain mean. He wanted to charge over $750 to fix the wheel bearings when a shop down the street agreed to do it for $450 (alignment included) I definitely will not go back there and advice anyone looking for a place to fix your car DO NOT GO TO COLLINSWORTH on Saturn and Cranford (Garland, TX). In my opinion they are thieves!!!!
Scott & the rest of the employees at this shop give excellent service.... read more Scott & the rest of the employees at this shop give excellent service. I had to get my front brakes done a month or 2 ago & they were able to provide an affordable price for me to get them done as well as have the work done while I was at work in about an hour's time. Not only was it done conveniently fast, it was done right. Then about 2 weeks ago my car was vandalized leaving both of my passenger side windows shattered. Again I had the repairs done at FT Auto & not only saved myself some struggle as well as money on the glass replacement but also recieved the same great timely service again. If there are any repairs you are needing done to your car- the right & affordable way- then look no further.
