Retail tire service near Thrall, TX

thank you swedish auto for taking care great care of my Mercedes! we will definitely use this shop again for both our vehicles Mina A. Cedar Parks TX

I have owned a German car since age sixteen and know the problems and maintenance that comes along with them. Ever since I moved to Austin for college this has been my go to place for any car problems. Their rates are very reasonable and yes to do provide FREE loaner cars. I highly recommend this place to anyone who owns a foreign vehicle. Clay the GM is very helpful and upfront with what your vehicle needs and what can be held off. Thanks again German Auto Center

If I could give them a negative rating I would have. I received my car back with scratches, nicks and tool marks on several places in my interior besides the oil and grease stains on my floor and interior parts of my vehicle. Also to mention they didn't put everything back together correctly. They were very difficult to work with I had to call them to find out when my part would come in to be told its been here and called to find out the status of my vehicle with no response. I showed up for them to tell me I need to bring it to the dealer to finish the repairs and wanted me to deliver it to the dealer myself. They were very unprofessional throughout this whole process and I will never return to Firestone for any type of repairs or service. They should have stuck to fixing tires only, but Discount tire is still much cheaper and more easy to work with. The Manager Rolando Ramirez should have stepped up and made this right instead of passing these problems back the consumer, Firestone should have better management training for being such a large company or they chose the wrong employee for the job here. I would expect to receive my vehicle back in the same condition and repaired before I would pay and take possession back. They should have done the leg work to make this right.

Ever since they fixed my dad's truck in 1992, my family has always gone to Car-X for everything car-related- even to ask their opinion on what model of car to buy! And they always smile and help us out. We really appreciate their professionalism and good prices.

They are great to work with and honest! That’s a big deal in itself. My go to for car maintenance.

They couldn’t even fix my AC and still charged me $500 for freon and then said it would cost $1500 to fix, for crying out loud it’s an old Toyota Camry, what in the world are they thinking, I bought the car for $300 , now I spent an extra $500 and the AC still does not work because they diagnosed it wrong, I don’t recommend going there, they are not honest

It is WORTH every penny. They come out and don't jerk you around. They arrived AND repaired my vehicle within 45 minutes of my call. When you consider the cost of a tow truck, you actually come out ahead, and since they come to where you are, it barely puts a hitch in your day. Tommy was wonderful!

I went to the Firestone on Clock Tower on Sunday, June 29, 2014, to repair a flat tire. After waiting several hours I was informed the tire was not repairable and I would need to purchase a new tire. I was asked to wait while they looked at the other tires and was soon told I needed to purchase two new tires. I was also informed that I had lifetime alignment and after the tires where installed the alignment would be complete. I ended up at the Firestone from approximately 2pm until 5:10 pm but the alignment was not completed. I told the location I had a 6pm appointment and could not be late. You would think 3 hours is adequate time to aligned and replace tires after they informed me I needed two new tires. I was told to come back later and the alignment would be handled. On Wednesday, I had work done at the VW Dealership and was informed the two obviously new tires were installed incorrectly: instead of being placed on the same side (driver side) they should have been placed opposite each other for even wear. The dealership strongly recommended I go back and have the people that sold me and installed the tires do it correctly. When I said it was done at Firestone, the dealer's service technician was shocked that the work was done so poorly. On Thursday, July 3, I called the Firestone on Clock Tower and asked about their availability to fix the problems caused by their work on Sunday. I was warned the work may take 2.5 hours. I agreed to the time and went in at 1:06pm. After waiting 2.5 hours, I was told they could not rotate the new tires from the driver's side to the back because I purchased directional tires. That the location of the tires was put in that location because it was easiest for the technician (he did not have to take off all four tires) and the alignment should have been done on Sunday. I am surprised that a location that has the posted quote on honesty being a key to doing business would give the excuse of doing what is easiest for the technician and not best for the vehicle, tires, or the consumer. I convinced the service manager that perhaps because I purchased the tires based on the recommendation of his store, he should figure out how to get the tires in the best location for the vehicle and for tire wear. After waiting until 4pm, I was informed the key to my wheel lock was stripped. Okay -- lucky for me I keep the spare. Although it does make me wonder what they were doing to my car between 1:06 and 4pm. After the tires were rotated, I was given the, in the service manager's mind, great deal of $20 off the alignment. Funny, because the guy on Sunday told me it was included with the work. I paid the additional $65ish amount. Happy to be free of the misery that is Firestone Clock Tower, only to get into my car with the oily fingerprints on the inside doorhandle, brakehandle, and passenger seat. Wonderful! Just wonderful. When I called to report this additional issue and got the laughing Peggy on the line - she would not listen to my issue. I lost my cool - I think I kept it as long as I could but 4+ hours on Sunday, 4+ hours today, and over $350 later, all I have to show for my "flat tire" is an extreme hassle, two new tires that I truly doubt I need, and dirty car upholstery. I called the corporate office and was transferred by Angie Jones to the front office so that I could file a complaint with Consumer Tire Affairs. I was on hold for over 33 minutes before I gave up and disconnected the call. I guess that is the way Firestone treats customers.