THIS WAS THE FIRST AND LAST TIME I EVER GO TO KINGS GRANT EXXON. My el... read more THIS WAS THE FIRST AND LAST TIME I EVER GO TO KINGS GRANT EXXON. My electric cooling fan engaged when I first started my Jeep in the morning. This shouldn't happen. The fan should only engage when the coolant reaches about 200 degrees. The indicator light lit up on my dashboard. I took my Jeep up to the Exxon, I explained to them what happened and I would like a cost to fix it. I also told them it was probably just the sensor. A couple of hours later a mechanic called and said it would cost approx. $800.00 to fix my Jeep. I told him that was a outrageous price, don't fix it, I will pick up my Jeep in a little while. When I got there and asked for my key they said I had to pay $90.00 for a diagnostic charge. They never told me that it would cost $90.00 for a Diagnostic charge. So I paid the $90.00 in order to get my keys back from them. I went to Auto Zone and Auto Zone plugged their computer into my Jeep computer and said my cooling sensor was bad and needed to be replaced. Auto Zone didn't charge me for the diagnostic service. They told me the part will cost $15.00. I bought the part, went home and installed it. It took me 10 minutes to change out the sensor. My Jeep is running great and the indicator light is off.
This shop was awsome. Very fairly priced staff was awsome. My brakes b... read more This shop was awsome. Very fairly priced staff was awsome. My brakes became super soft and going to the floor and I called they were quick to get me in showed me what was wrong gave me a fair price and then took me home so I could get my kid off the school bus. The owner was super helpful and I was amazed at how professional and courteous everyone in the shop was. This is now my shop for all my repairs in the future I will never go anywhere else. Even offer a military discount for active and retired. Super job guys customer for life
Great service and owner actually brought me into his shop to show me m... read more Great service and owner actually brought me into his shop to show me my transmission and discussed proper maintenance with me. Military discount was a plus.
