they installed a ball joint on my van that was brand new and didn't ev... read more they installed a ball joint on my van that was brand new and didn't even put any grease in it it failed less than three months later they tried to say I didn't grease that I said well I paid you to put it in and it's brand-new you don't even have enough common sense to grease the bearing. Second time we had a blowout on the highway and the guy we called AAA they called Minute Clinic shows up and come out there without a jack. The third time they towed the vehicle unauthorized charge me a hundred thirty bucks
My wife and I have been taking our cars to Chantilly Automotive for ov... read more My wife and I have been taking our cars to Chantilly Automotive for over 5 years now at the recommendation of a co-worker. I have met with Bill, the owner, and Chris and Sonny; each of them has been fair, knowledgeable, and courteous every time we have taken our cars there. I think they deserve much better than the 2 and 1 star ratings they received several years ago. They used to offer a shuttle service to my work a few years ago, but had to cut back when the recession hit. However, my wife and I make it work to take our cars there because they are so reliable.
Route 15 Classic Garage I have been an avid BMW owner over the years ... read more Route 15 Classic Garage I have been an avid BMW owner over the years and am quite picky about how I get my car serviced. I have an aging BMW X5 and as most BMW owners well know, it’s not inexpensive to maintain these cars. When I visited the new Route 15 Classic Garage to get my safety inspection, I learned that they also offer mechanical services as well. They brought in some high quality experienced mechanics that have worked on both foreign and domestic cars. I also learned that they have all the equipment necessary to repair these vehicles just like the Dealers, so I thought I would give these guys a try at repairing my back brakes. The owner, Ed (very personable) told me he could get the brakes completed at a rate under $100 per hour, saving me roughly $20-$30 per hour vs the competition. He also offered flexibility with the equipment - using the same materials that BMW uses or as other options, similar suggested equipment, or equipment that I desired. I really liked the flexibility. I can honestly say, my brake repair job was done to my satisfaction, completed on time, and at a rate that was very reasonable. I was impressed with the staff of new employees here and their ability to do foreign car repairs. I had a great experience at this new repair facility and will definitely go back there again.
