My wife and I have been taking our cars to Chantilly Automotive for ov... read more My wife and I have been taking our cars to Chantilly Automotive for over 5 years now at the recommendation of a co-worker. I have met with Bill, the owner, and Chris and Sonny; each of them has been fair, knowledgeable, and courteous every time we have taken our cars there. I think they deserve much better than the 2 and 1 star ratings they received several years ago. They used to offer a shuttle service to my work a few years ago, but had to cut back when the recession hit. However, my wife and I make it work to take our cars there because they are so reliable.
Had been going to this guy for 15 years. In April 2014 Took my car in,... read more Had been going to this guy for 15 years. In April 2014 Took my car in, guy kept if first 2 weeks, didn't address the problem. Afterwards I had to return the vehicle 6 times and he still didn't repair the problem. Took the car to the dealer who found the problem and said GAC had installed a cheap aftermarket part (not OEM) that was incompatible with the vehicle that doesn't take aftermarket parts. This guy ripped me off and refuses to reimburse me. Also I asked from the beginning for the parts he replaced, he lied saying I never asked for the parts. He did the same thing to my daughter. I would never take my car back to this guy after the way he ripped me off.
I left the shop elated because my car problem had been solved. Thank y... read more I left the shop elated because my car problem had been solved. Thank you Fred for that excellent job and for being honest about the whole problem. Very much appreciated
