There are inconsistency between statements for availability and prices... read more There are inconsistency between statements for availability and prices given on the website, on the phone, upon arrival, and after service for the same service. The repair were done right but kept haggling with prices (as if originally quoted prices were not effective) before the repair and tried to sell other services after I brought the price down for what was originally stated as a guanranteed price for the service. It was a lot of headache and time consuming.
This is one of my favorite places in Lake Ridge. Today Adam helped pro... read more This is one of my favorite places in Lake Ridge. Today Adam helped prove why. He repaired my hopeless WHEELBARROW TIRE in less than 20 minutes! I am back in home yard business and Lake Ridge Auto has come through once again!!! Love this place!!! Mary N. Occoquan, VA
Hall's is my first stop when I have issues with my wife's mid-size SUV... read more Hall's is my first stop when I have issues with my wife's mid-size SUV or my full-size truck. They've always been up-front and honest with me. If they can do the work, they will quote me a price and let me know if they find anything else and wait for my approval. If they cannot do the work, they let me know and have not charged for the time they took reviewing the car's issue. It would be nice to have a Jiffy Lube type oil change service, but the quality of work is worth dropping the car off and picking it up when it's ready. (I know, how can you screw-up an oil change --- one shop left a wrench connected to my wife's car that Hall's mechanics found. Others have left a pool of oil that started to smoke, which Hall's mechanics helped clean-up. [Unfortunately, neither of those were things that I did as a clueless dolt, but were for oil changes that I paid for at national chains....].)
