Clutch repair service near Kalama, WA

This was such a great service! They used super high quality materials, where very friendly, it was super convenient and my car was cleaner than it has been in a long time. Can't wait for my next oil change! Chrysoula Nigl

Casey’s Independent Auto is a full service Vancouver auto repair facility. Our goal is to provide you with the highest level of quality service. 11610 NE 65th St, Vancouver, WA 98662 - 360-253-7111

Really competent and highly experienced shop. The guy's got decades of experience on all makes and models. My first choice / preferred shop in the Longview area. No nonsense or over-charges.

I will be as objective as possible in this review. I try to give people the benefit of the doubt whenever possible, but I cannot do so with reviewing this transmission shop. I was planning on taking my 2000 Honda Odyssey to Portland to have a rebuilt transmission put in. The total cost around $1,600, and would be completed within 24 hours. I saw an ad for free transmission check-up and diagnostic at American Transmissions in Longview, WA. Since it was close, I went there. They had it for most of a day, but did not call me back. I finally went back in and Duane Todd, the owner/manager, pulled a bait and switch on me. I said the problem could be fixed for around $600-800, and that I wouldn't need a complete rebuilt most likely. since that was at most half of what I was going to pay for the replacement, I made the mistake of leaving it with them. My experience with this shop would take an entire book if I gave all the details, so I'll summarize. Once the transmission was taken apart, I was told I would need $2800 worth of services. I told him to throw it back together and I'd take it down to Portland, but he refused to do so. I was getting upset about the bait and switch, so he started coming down on the price. We settled on $2100. The next three weeks held continue frustration with dishonesty, and blatant lies, particularly when the owner would promise to get right back with me, and generally would not. Repeatedly I had to come into town to get information and elicit specific time goals. None of which, not a single one, were ever met. Now admittedly, the shop had too much work, too few mechanics, and a horrible shop environment. The employees were unhappy, and made no bones about it. One threatened to quit and go home right in front of me when the lady in the office told one of them my transmission had to be put together within 24 hours. In fact, since then, three employees have quit, including Mr. Todd's brother. One employee quit after not even one day while my minivan was there. Ultimately, after 3 and a half weeks, I finally got my vehicle back. It promptly leaded transmission fluid for the next 3 weeks. When I reported the problem back to Mr. Todd 3 times, he said it was normal to have overflow out of the overflow valve. I am quite sure every transmission job does NOT lead fluid for weeks on end, so I finally came in to the shop of horrors with dread. One of the mechanics, no longer there, checked the fluid and said it was several quarts overfull, even after 3 weeks of leaking. He said that after filling it, he had left the cap off and the spout in, and the other mechanic must have filled it also, putting double the fluid into the transmission. I know that would be very bad for an engine, but I'm not sure about a transmission, but I can't be good to have that extra pressure. The mechanic pumped a bunch of fluid out and sent me on my way. It kept leaking, so I brought it in again. Now there was far too little fluid...he had pumped too many quarts out. They finally found that the plug was in crooked and that was the source of 4 weeks of staining everyone's concrete where I parked. Since then, there have been some issued with the shifting, but not enough to ever walk into that shop again. It was the worst, unbelievably bad automotive service shop I have ever seen in my 35 years of driving. Please save yourself grief and money and go to another shop. A+ Transmissions were recommended as a good shop, but I have no first hand experience with them. Good luck!

If I could give them a worse rating then this I would. I received absolutely horrible customer service by the owners, of all people. I went in using a coupon I had got off of Groupon and asked for an oil change. I was a first time customer of Meineke and thought they were offering a good deal through Groupon so I'd try it out. Bad mistake. I had only asked for an oil change nothing else, as my car did not need it and I was short for time. Before I knew it the mechanic came into the lobby and told me he broke part of my wheel while getting my tire off. I was confused as to what he was talking about so he led me into the back to show me. As he was explaining that the piece broke because of who ever put the tires on last tightened them too much and I would now pay for the part he broke, it hit me.........I didn't even ask him to be doing anything with my tires. When I asked why my tires were being messed with when all I wanted was an oil change, the Female owner said to me well we always do complementary tire rotation and I'm sure you were told that. At this point I'm getting pretty irritated and let them know that I did not ask anyone to touch my tires, and I shouldn't be paying for a part that is broken by their mechanic who performed a service I did not need, or ask for. The Male owner then stated fine I will take the charge off since you're whining so much about it. I waited around for 2 hours for their mechanic to fix it and never received so much as an apology from the owner, only the statement that it's better where they moved from because people aren't like they are around here. Can you believe it?! The point of the Groupon was for them to build up their customer base, but instead they lost more customers then they know. Businesses are build on word of mouth.....

Stay away they are scammers! I went to this shop for a transmission. They charged me $3700 and talked me out of purchasing an extended warranty. Telling me that this transmission was heavy duty and I'd be wasting my money. They said they never have transmissions come back and the guy who put it in was the best! The regular warranty is for 1 year. Well a little more than a year later when the warranty was up, the tranny starts feeling funny. So I take it back in. They check it out and assure me that there is nothing wrong with the transmission. Well about a month goes by and it starts getting worse where it's slipping. So I take it back again and they tell me I need another new tranny, of course my warranty was up so I had to pay for it. They assured me it would be cheaper this time because it wouldn't require as many parts. I was enraged and after threating to go to the BBB. They said they could give me a break on the price about $2,000 but they would only warranty it for 3 months and I wouldn't have the option to purchase an extended warranty. What!! why would they do that, I know because they know they do crappy work and it probably will go out again! I ended up accepting that offer because I plan on getting rid of the car anyway. So it ends up taking them more than 2 weeks to get it fixed they kept telling me it'll be ready tomorrow then the next day and so on. I ended up having to miss work and asked for a loaner car but they wouldn't do it. Said they couldn't afford the $25 per day. When I did get the car back they offered to drive it to my house. I thought this was nice, but when he got there, he was acting real nervous. Had me sign reciept of the vehicle and almost took off running, to his ride, who hadn't shown up yet. I get in the car it smells like grease and oil and the gas light is on. The transmission works but feels a little rough if you ask me. What a bunch of Crooked Jerks. They exthort money out of people by doing crappy work. The owner is named