Cameron and Clausen Automotive off Stoughton Road scammed me and I bel... read more Cameron and Clausen Automotive off Stoughton Road scammed me and I believe damage my vehicle on purpose. I have a hybrid car that needed a software update and coolant sensor changed. Clausen off Stoughton Rd was the only place I could find that dealt with hybrids locally but three out of the five yelp reviews were customers stating they were ripped off there. Because I only needed a software update and a coolant sensor changed I figured it’d be straightforward and relatively low risk of getting scammed. They ended up lying about the scope of work needed and charged me $750 to change a coolant sensor. I provided evidence proving they were lying to me and they instantly change their story on why all the extra work was done and refunded me a few hundred bucks. A few months later I get the same coolant sensor error. I call them up and ask if the sensor is under warranty. They can’t tell me but do ask that I bring it in. To be clear, I was gonna have them replace the sensor if needed and under warranty - and if anything more was needed I was gonna take it elsewhere. They call me a day later and tell me I have a radiator leak and want $2000 to repair. I’m confused as I park in my garage 100% of the time and have never seen a leak. The next day I am thinking about it when it occurs to me that I may NOW have a radiator leak after taking it there. I literally rush to my garage and look under my car. Wouldn’t you know, I now have a very large puddle of coolant on my garage floor. And not a small leak as it is everywhere (I took pictures), several gallons as the tank is now almost empty. Ripping off and scamming your customers is a dirt bag move. These people don’t care about you or your vehicle. They should be out of business.
I would like to thank the staff at Bonds as i was out for Train fest ... read more I would like to thank the staff at Bonds as i was out for Train fest on Saturday.I had come out from West Allis to enjoy your city and hospitality of all invovled in this free event.So upon returning to my truck i found it wouldn't start.I tried to jump it and when that failed the good people at Bonds had one of their Mechanics come to assist me in trying to get it running.Mind you this was in the rain.Between the two of us we got it started finding out it was my starter.Was able to get back home and put a new starter in on Sunday.So thank you all at Bonds and the mechanic that braved the rainy weather.I work for a auto parts distributor in West Allis and deal with many shops may i say you have a great looking shop.Thanks again for getting me started and back on the road!!! Michael L. Milwaukee, WI
We always go to CTR because we know they are trustworthy, reasonable a... read more We always go to CTR because we know they are trustworthy, reasonable and know what they are doing. Great customer service and locally owned!
