I took car in to be repaired on the morning of Friday September 8, 201... read more I took car in to be repaired on the morning of Friday September 8, 2017, to get my thermostat and radiator replaced. I pick my car up later that evening, drove home, parked car until the next day. September 9, 2017, while I was driving my car, The engine light came on inside my vehicle and you start to drive a little funny so I took my car home waited until Monday to take my car back to the shop by that time my car overheated, The motor seized up and my head gasket was blown. The antifreeze that they put in my car leaked out and that's what caused the problem because it didn't have no coolant and they are trying to blame me for what had happened to my car. My car has never overheated before and that was the reason I bought in for. This company refuse to give me my old car parts or try to fix what they didn't.
I found them through AAA when I moved to Milwaukee in 2010 and have be... read more I found them through AAA when I moved to Milwaukee in 2010 and have been going for routine and non-routine maintenance at least 4 times a year since. They do good work, they communicate well, they are priced fair and they go above and beyond. One year I was in an accident and brought my car in to get the steering and suspension realigned. When I picked it up they had popped out the dent in the bumper purely out of goodwill given they aren't a body shop and it was free of charge. If the check engine light is on and the diagnostic is something silly like a loose gas cap they will turn off the light and wave the diagnostic fee. If it is something that needs to be repaired the $90 price of the diagnostic is applied towards the repair. Given all the times I've brought my car to them I've only had one incident where some lug nuts were loose after a tire rotation. They were immediately apologetic and reimbursed me. I can't say enough good things about this place. When you walk in you will see many hand written thank you notes from other equally grateful and happy customers. When places like Jiffy Lube are scamming customers by cutting corners and selling unnecessary services it feels good to have a trustworthy mechanic.
I've lived in Milwaukee for 13 years. For the first three I floated a... read more I've lived in Milwaukee for 13 years. For the first three I floated around trying to find a trustworthy, affordable, and fast mechanic. I finally found them around 2004 and I can only say wonderful things about Kevin and Dennis at Greitens. They run a clean shop, are knowledgeable and pleasant to work with, and fix your car/truck fast and right. The prices are completely fair and straightforward. I highly recommend this shop over all others in Milwaukee.
