So far so good. Didn't give me the news I wanted to hear but they are ... read more So far so good. Didn't give me the news I wanted to hear but they are being honest and upfront. Their customer service is top notch. Every time I spoke to them, they were always pleasant. I hope to never have the need for their services but if the need arise I'll definitely use them. No doubt giving references too.
The team at Mraz replaced the transmission and clutch in my Mini Coope... read more The team at Mraz replaced the transmission and clutch in my Mini Cooper (2003) in about a day. The longest wait was for parts from Mini USA, but they were able to have everything done very fast. The car came back spotless, and the price was much less than the dealer. They also accepted my extended dealer warrenty that I purchased when I bought my car with no problems.
STAY AWAY FROM THIS PLACE!!!! Had my brakes done in May 2014, in Octob... read more STAY AWAY FROM THIS PLACE!!!! Had my brakes done in May 2014, in October 2014 I was at Tires Plus getting new tires when the mechanic there discovered ALL FIVE of my right rear tire studs were stretched out, and when they went to put the lug nuts back on, one of the studs BROKE OFF! Apparently when Midas put my rear tire back on after the brake job in May, the lug nuts were over-torqued. During the next 5 months that the damage was done, THANK GOD that the studs didn't break off while driving!!! It costs me FIVE HUNDRED DOLLARS to get the hub assembly replaced, along with 5 new lug nuts, BEFORE the car was even drivable again. I called and spoke to the Cudahy Midas manager, they refused to take responsibility, so I contacted Midas Corp and filed a claim....of course that was just as useless, they "tried" to intervene, yet in the end they couldn't do anything...surprise! Some BS about it being past 90 days, um I wasn't claiming the brakes were faulty, just the labor who damaged my vehicle! AGAIN STAY AWAY FROM THEM!!!!!!!!!!!
