I’d been to this place before and they were professional and courteous... read more I’d been to this place before and they were professional and courteous, but the next time I sent my wife in for a diagnostic on her car, they never told her what it would cost. They made a few minor repairs without asking her or telling her they would perform them and then pulled a bait and switch by giving her an estimate for other ‘issues’ the diagnostic cost us $268 dollars. Im 44 and have had more cars than I could remember and Ive never been in any repair shop that cost nearly $300 just. To be told I need to spend another $1000 and no work done aside from a few clamps as I was told was done for free. This pandemic is making some small buisness forget their morals and tell wives that their blinker fluids needs to be changed all so they can make a few dollars
I have a 2001 Toyota Tacoma with 87K on it. Great truck. Check engine ... read more I have a 2001 Toyota Tacoma with 87K on it. Great truck. Check engine light came on so I went to a local dealer where I had purchased two other vehicles in the past. They said I needed both catalytic converters for the not so surprising sum of $3600. I understand that dealers always charge high for parts but, no. I went to Paul's Bender Center ( to the dealers credit they did suggest Paul's ) and they quickly found bad gaskets near the O sensor causing the bad reading. One hour and $ 109.20 later AND a passed emissions I drove off smiling. I've been to Paul's in the past and will surely return and recommend their services to everyone. James M. Kenosha, WI
I mistakenly scheduled an oil change and tire rotation on their Haul o... read more I mistakenly scheduled an oil change and tire rotation on their Haul only day (Sunday) and received a text from the owner telling me to come in as they would be working on other vehicles later in the day. I was very impressed with their flexibility and customer service.
