I took my previously owned ML 350 in for a B service at 56K miles. The... read more I took my previously owned ML 350 in for a B service at 56K miles. They took care to discuss with me what would be done. Mr. Piech, who worked on the car did phenomenal work. I thought the car rode smoothly before I brought it in, but Mr. Piech re-lubed the chassis and now it rides like it came out of the showroom. He also noted that the brake fluid needed replacing, and the difference in braking is noticeable. He let me know things that were fine, but noted item I need to keep an eye on (for example, difference in brake pad wear). It's nice to know I have found a shop where people still take pride in their work. I have already recommended the shop to two of my friends, and I'll be bringing my car here for as long as I own it.
good work fast no deductible
OK, long story short, you get what you pay for right. Mike worked o... read more OK, long story short, you get what you pay for right. Mike worked on my Volvo car replacing all 4 struts that were making a clunking noise. He quoted a fair price, did the repair and the clunk still was still there? I called and he came over, after further review it was determined that he FORGOT to replace the bushing above the strut (The guys as BAP missed this also too so OK a tough one). Side note Mike wanted me to buy generic struts from Auto Zone for $250.00 each; I got high performance struts from BAP for $189.00 each, just saying. After buying the new bushings and a motor mount (he noted this was bad) I drop my car off at this house for repair. I get a call 2 days late the car is done so I go pick it up. I get home and do a quick walk around and BOOM a NEW dented fender? I called, he did not answer? I text, he did not answer? I waited 3 days he answered, he apologized and said he FELL on the car (he is a big guy) and he was sorry. He was going to make it right... or I thought so. Back story, I met Mike when I had an electrical error/problem on the same Volvo and he tried to fix it (he charge me 2x and never fixed the issue so I say TRIED). New plugs, some test and 40.00 charge later nothing…. He said how professional he was, how trained he was... kept saying ASE certified and he works for the state as a mechanic. Hell he even drove their truck to my house to work on my car... I bet he was on the clock? Well anyways, I was impressed at this point and I kept using him. As it turns out, the electrical problem was just a bad battery as found by another mechanic... Back to hear and now... so he says he is "A man of my word" and he will make up the damage by working it off... yes he tried to take out the dent/hide it himself so he only made it worse... 800.00 to 1100.00 per Geico and they are CHEAP! So, t