Called the shop and spoke to Norma, I told her told her my brakes were... read more Called the shop and spoke to Norma, I told her told her my brakes were making a lot of noise and I felt unsafe. She recommended I'd come in to get a free brake inspection so I did. Walked in and immediately was welcomed by the staff at the counter, written up and was taken care of. Robert, the service advisor, was kind enough to let me know what was going on and what my vehicle needed. My car needed to get brakes and rotors replaced. I've had my vehicle for a few days now and the noise is gone, brakes work and I feel safe once again. Thank you Valencia Auto Performance! I will definitely be back for future maintenance needed on my car.
We went through 3 different mechanics including the Mercedes Service ... read more We went through 3 different mechanics including the Mercedes Service Department before going to Gold Star. Mike diagnosed the problem with no charge, and his findings were very accurate. We had spend close to $2000 fixing what wasn't even the issue, even Mercedes charging us 280 for diagnosis still couldn't fix the issue. I am so happy and grateful to Mike, he was so generous, professional, experienced, and courteous, we've finally found an honest and extremely experienced mechanic. I will recommend Gold Star to all my friends and family. I rate Gold Star a 10!!!!!!!
I think BJ's is a honest and trustful place to take your car in. I was... read more I think BJ's is a honest and trustful place to take your car in. I was a walk in twice and I received awesome service. I like to understand what is being done to my car and they explained to me in detail every step. I am happy I found a reliable, honest mechanic that is open on Saturdays and gives awesome service. What I also like is every time I go to BJ there are so many loyal customers walking in dropping their car with confidence. Thank you BJ's team!