Auto repair service near Monticello, GA

My experience was NOT a great experience. Paid for diagnostic on my cooling system and was told that there was an issue with a hose on the radiator. Quote given to replace the hose and flush the system was $928. Quote for hose was $316. Contacted the dealer and received a quote of $97. This is for a BMW. I purchased the hose from BMW and had AAMCO replace it and flush the system for $230. Will never patronize this business again. BMW gave a quote less than this establishment.

After talking with the insurance company they explained to me that the automotive repair team would not lower the labor cost and it showed to be more than the standard after researching the issues.

Ronnie and his son have fixed several of my lawnmowers, both riding and push mowers. They do a fast and outstanding job. They are a lot faster that most shops in the area and their prices are very fair and reasonable.

Our family broke down on I-75 on the July 4th. We found Jeff and his team at Atkinson's Auto the next morning and they went right to work on figuring out what was wrong with our van. He had to drive to Macon to get the parts but still got us put back together in just a few hours and charged us less than his very reasonable estimate, which I thought would be 2-3 times as much. Then he sent someone to pick us up at our hotel. If I lived anywhere north of Macon I would use these guys. I have never felt so well treated by a mechanic who could have so easily taken advantage of us. My greatest thanks to everyone at Atkinson's Auto for turning our nightmare into a pleasure. Eric

Dont ever change your customer service

Always does good work!

Took my car 2000 Chrysler Sebring in for running hot, replaced the timing belt, water pump, and "other stuff" that needed replaced. I paid between 600.00-800.00 cash. Less than two months later my car starts running hot again, took it back in to have it looked at because it was doing the very same thing it was when it was taken in the first time. They could not see it then because they didnt have time, drove it home, and took it back today, two days later. I was told the raditor was busted and there was a rod knocking in the motor now, it wasnt knocking two months ago when I gave them all the money I had to fix all the "other things" wrong with it. They totally stated that it was my sons fault because he drove the car, he didnt know it was hot until he drove it and then it started running hot!. They also told us that there were motor mounts that needed replaced when they fixed the other stuff; but I was never led to believe that it was critical that it be fixed right or that it would completely make my car worthless in less than two months, what person would have put that kind of money in a car and not fix something that would tear it up in a few weeks, that doesnt make sence. Money is hard to come by and my husband was in ICU just having had a liver transplant two days before they "fixed" my car. I fell like I was taken for my money, they dont see it that way and that is OK. But I do. If I had been told that motor mounts would have busted the radiator or that '3 of 4' were broken I would have fixed them. How much more could they have been?? They called me to fix something else on it. I obviously signed the receipt stating that motor mounts were broken when I picked up the car, but I remember asking would it cause the motor to fall out and the mechanic said no there was time to fix it, and I sure didnt know it would blow up the motor, he didnt tell me that. The owner graciously make suggestions to me that I could try in order to maybe get back some of "the

"BEWARE OF THIS SERVICE DEPT" we took our new hyundai there and dropped it off to be serviced and for the transmission to get a recall reprogrammed.they called that afternoon and said it was ready and we went to get it the next morning.when they brought the car out to us i noticed the rear 1/4 panel was damaged and i asked what happened to our car? the guy said he had no clue, so we asked them inside and they say , SOMEONE DID,NT CALL YOU ABOUT YOUR CAR, IT WAS IN A ACCIDENT AND THE POLICE WERE CALLED AND A REPORT WAS MADE" so i told them nobody called and told us that i wanted to know what happened. so we were told that when the tech was on a test drive he had stopped and was programming the computer parked and a lady clipped the rear corner of our car.so then they tell us that they will get us a rental car and fix the car right away, which they did.so yesterday we got the accident report and the story is totally different from what we were told. come to find out the tech was at georgia power running errands and paying his electric bill and was not even in our car and luckily the lady who hit the car waited on him to come back out, the accident report clearly says unoccupied and last time i checked georgia power dont work on cars,.then to top it off the paper work from the service job said the car needed air and cabin filters replaced, funny thing is i had just changed both those filters 2 weeks earlier,so that was a flat lie, then it said all the lights were checked and when we got in it to leave ,the brake light bulb was blown on 1 side,so the whole service thing is a joke.so today we asked to speak with the owners son about this deal and his way to help us for us to buy a new car from them and they would cut us a better deal since they wrecked our car, im not sure how us going $9000 dollars more in debt for a car 1 year newer is a favor to us.so if you dont mind techs taking your car out for errands and joyrides while its supposed to be there being serviced, then this is the place for you, but i think most people would not like that and we will never be back there again.