Do NOT allow this wannabe mechanic touch your vehicle! He failed to re... read more Do NOT allow this wannabe mechanic touch your vehicle! He failed to replace a bolt when repairing my control arms and tie rod ends. The car was making a grinding sound. I let Charles know what was going on. He blew me off. The car broke down and was towed to the nearest repair shop where I was informed of the missing bolt and the dangers I faced while driving the car. The control arms was NOT attached to the car, it weight of the car is what was initially holding it together. This fact also shredded the tow front tires, which weren’t yet 2 years old. I informed Charles immediately only to be met with a nasty attitude and yelling. He was offended that I even called him. He denied work done and the timeframe he did it. He lied and denied, then abruptly hung up. He’s not returning phone calls, text or any refund requests. I’ve recently learned he’s been diagnosed with Parkinson’s disease. It’s a strong belief that issues with Parkinson’s could’ve have played a huge factor in the missing bolt. Either he forgot to replace the bolt OR he possibly stripped the bolt, causing it to fall out, because he no longer has a steady hand. Unfortunately, for me, I’m out of money for having to pay someone else to correct his shoddy repair work.
Jose was great! Super convenient and excellent customer service! He di... read more Jose was great! Super convenient and excellent customer service! He did a wonderful job on my breaks! -Stephanie S.
Jamahl replaced our radiator (2nd car - he also replaced our radiator ... read more Jamahl replaced our radiator (2nd car - he also replaced our radiator in our other car) - and it's doing great! As always he was prompt, precise, and goes above and beyond to ensure we understand what's happening and what we can do to maintain our cars' health. -Honey B.
