Auto repair service near Belvidere, IL

Fit in on short notice. Work was exceptional.

Carz r us help me with fixing my f150. They did a great job, the truck running better than ever! Great customer service, extremely talented technicians and at a very affordable cost! A very happy customer, I highly recommend these guys.

We are long-time customers who brought our "new to us" vehicle in for an inspection. After that, it was one issue after another. The day after we picked up the car from the inspection and some work that was needed, we completely lost the brakes in the car. We were told by many sources that if the car had been put up on a lift incorrectly, that the brake lines would be crushed. Had the car towed back, then we explained the situation. We feel that we are fair people and explained that if the mechanic made a mistake, we would gladly split the difference of the cost to fix the car. We understand that mistakes happen. We were told that the mechanic definitely did not make a mistake, and that we needed 4 lines replaced (2 brake lines, a fuel line and the other line in the same area). Cost to fix: $780. SHOP CUSTOMER SERVICE HAS SEVERLY DECLINED OVER THE PAST FEW YEARS: 1. Each and every time our vehicles have been in the shop, we await a call to let us know what is going on. Each time we call for information we get the same spiel from the customer service desk… “I was just going to call you…” – it’s hard to believe that since we are the ones who always have to follow up. 2. During the last repair, early in the morning we called and asked that the owner, Owen, call us to discuss the broken brake lines. That call finally came through at almost 4 PM, which was after the next issue that I am going to list (see #3). 3. Upon my arrival at the shop to pay for the work done on our vehicle, I walk in and Jim is bad-mouthing my husband to Owen. I stood in the lobby and continued to listen to the conversation without being greeted or assisted. Finally, I said to Jim – you do realize that you are talking about my husband. His response: was something to the tune of: your husband is accusing us of breaking something on the car and we did not. I explained that regardless, it is poor customer service to discuss another customer in such a manner when you have other customers in the lobby. At the end of the day, we paid the $780 to get the car fixed. THEN, two days later, while bringing the car downstate to our child at college, we noticed a strong gasoline smell. We brought the car to another mechanic, who upon looking at the car, showed us that the new gas line that was installed did not have a clamp. Apparently the $780 that we had already shelled out didn’t include a clamp. MORAL OF THE STORY is that we will no longer be customers of this establishment. There have been far too many errors from the mechanic team and they have horrible customer service. If I could, I would leave ZERO STARS.

Complete Premium Repair Shop

Truck wash is constantly broke, they don't bother to tell you that when the sell you the tokens. Poor management, just out to make a buck.

this guy is awful!!! My Kenworth needed some repairs, this guy had the truck for 3 days and charged me 1800.00 only to have the exact same issues 2 days after i picked it up. He then advised me to take it to a Kenworth dealer because he didn't know what was wrong with it. The dealer told me that he put wrong parts on it! Highly advise everyone to go elsewhere, when I called him back he just now refuses to take my calls.

OFFERS A WIDE RANGE OF HIGH QUALITY, CAREFUL SELECTED PRE-OWNED CARS, TRUCKS, AND MINI VANS, PRICED TO MEET YOUR BUDGET, WE HAVE THE VEHICLE THAT WILL MEET YOUR NEEDS!!!!!

We have been going to Kurt's for service for years. It is wonderful to have a shop that you can rely on. Recently our daughters car broke down at college in Dubuque, IA. We found a shop there that worked on her car and it turned out that a part that Kurt's had replaced in that vehicle for us last year had failed. I called Ray and he contacted the mechanic in Dubuque directly for us and made arrangements for a replacement part to be sent there... saving us $400 in replacing that part. As always, above and beyond! They are truly a blessing in our lives! The best!

I spent $8000 fixing two vehicles at Scotts within 1 week and within 2500 miles the vehicle broke down again costing me another $2000 in repairs and Scott the owner will do nothing at all to help you and just blame on everybody else and tell you how its never his fault and to go blame someone else and try to get them to help.