Auto repair service near Sublette, IL

Butitta Auto has been proudly serving Rochelle since 2011. Our team of certified technicians, led by Service Manager Kevin Doege, would be happy to handle your complete auto care needs.

Butitta Auto has been proudly serving Oregon since 1969. Our team of certified technicians, led by Service Manager Ethan Sward, would be happy to handle your complete auto care needs.

I had the oil changed in my car on approximately February 14, 2014 at this establishment. Normally I would change the oil myself but on this day it was cold out so I took it to them because I don't have a garage, the price was reasonable and the oil change was past due. The next oil change performed on this vehicle was by me. Granted it was about two weeks shy of actually needing to be done but I noticed spots of oil on my driveway. I got under my car to see where the leak was coming from. Needless to say I was extremely disappointed at what I found. Now I do admit that I'm not a mechanic by trade but I do know a few things about vehicles. Credit going to my father and past experience with having to do minor and major repairs myself. For example. When you go to put a brand new oil filter on it should be put on and tighten the oil filter by hand. The rubber gasket makes contact with the metal then you should turn it 3/4-1 complete turn to insure a proper seal. YOU SHOULD NEVER USE AN OIL FILTER WRENCH OR ANY OTHER TYPE OF TOOL TO TIGHTEN THE OIL FILTER BECAUSE THIS COILD DAMAGE THE OUTER BODY OF THE OIL FITER THEREFORE CAUSING IT TO LEAK. Even I know this and I don't get paid to perform this service. They damaged the outer body of the oil filter putting and crease in it which caused the oil leak. Plus I have an oil wrench that I've had for quite a while and it still took about 15 minutes to get that oil filter off and I damn near destroyed it getting it off. I will NEVER take any vehicle I or my wife owns to them for even so much as to change out a windshield wiper. They might use a sledge hammer for that job. Get a mech. that knows what he's doing.

Just bought a van (Feb. 13, 2014) and was told only needed a strut mount. Took it in and mechanic said needed new struts and bushing. Ok, bought it cause guy dropped it down $500 - basically the cost of the repair. So as I am driving home with the car it starts making a weird whining sound. I call a guy and take it in immediately - he says it is the power steering - they over filled the reserve, which means something is wrong with the power steering - says it will cost at least $150 to fix. I call S&S and he acts like he has no idea what I am talking about, when I say power steering was overfilled again he has no idea and claims he didn't do it. Not true! Refusing to do anything. He knew we were buying with income tax money and we have 6 small children. He sold a death trap. NEVER BUY FROM THIS GUY - WILL RIP YOU OFF ANYWAY HE CAN! had to give 1 star or wouldn't let me post.