Auto repair service near Charleston, MO

The wrong oil filter was installed and over full on oil. They came to my house and installed the correct oil filter. Took back the next day to get oil level corrected and it was over full again. I purchased the oil and filter myself and done it at home.

they keep screwing me over

My trucks is making a squicking noise when I go to stop so I got on line to make an appointment I go tomorrow for a brake s

they suck

We were traveling backk to our home in Illinois from Texas. Outside of Carruthersville we developed engine trouble. The Onstar told us what was wrong and directed us to Autry Morlan where we met a delightful young lady called Sheila who absolutely took care of everything for us. We want to thank her and the service people who repaired us and had us on our way in a very short period of time.\ We plan to look to them when we purchase our next SUV Excellent. Jean Merry 704 N. Cardinal St. Effingham, Il. 62401

As a female, I don't typically know how to resolve an issue with my vehicle other than to take it to a professional. So when my car started having issues overheating I took it to Norman's Radiator at the suggestion of my husband who had dealt with them previously. I was given a quote of ~$450 to "completely resolve my issue". I agreed and they commenced with the repair that included patching a crack in the radiator and a standard flush and refill. Less than three days later, I started having the exact same issue again. I took my vehicle back to the technician at Norman's Radiator who then told me that it looked like my water pump is what was actually causing my car to leak, and to fix the problem, it would cost me ~$175. So not only did this technician fail to "completely resolve my issue", it seems that he charged me a significant amount of money unnecessarily. After consulting a local mechanic who came into my workplace, he made me very aware of the wrong that was done to me and who knows how many other unsuspecting individuals. I'm sure there is an honest mechanic in the Cape Girardeau area, I just hope this article helps you to continue your search beyond Norman's Radiator.