While traveling with my family at the beginning of the July 4th weeken... read more While traveling with my family at the beginning of the July 4th weekend, we ran into car trouble in Monroe, NC. It was already 3 pm on a Thursday, and we were referred to Roberto's shop by the very helpful staff at O'Reilly Auto Parts also in Monroe. Roberto completed the work for us right then, and had us back on the road within a few hours. The work was done well and we appreciated his fitting us in at that late hour on a holiday weekend. If we lived in the Monroe area, we would be using Pro Rod Auto Repair for our car repairs. Thank you, Roberto!
I know zero about cars. Actually, less than zero. Would you consider t... read more I know zero about cars. Actually, less than zero. Would you consider that negative? Thankfully I found these guys. I worked at WBTV for more than nine years and this is where we take all of our station vehicles. After seeing just how nice everyone at Fleet was (from the front desk to the garage), I started taking my own car there. Lance is getting up there in age. Yes, my car is named Lance. He's a Mitsubishi Lancer. Creative... I know. I can't say enough about this place. When I was obviously ripped off by another garage, the good people at Fleet were the first ones to help. The workers here are always open and honest about everything. They take me to work if I have to drop my car off or offer to come get me when it's ready. Earlier this year, I blew a tire on 77 (if you haven't been through that... it's frightening). I called hysterically crying. They didn't even hesitate to send someone to come help me. Lucky for them, some nice good Samaritans stopped and I was able to tell the troops to retreat. Location: You can't see the shop from Wilkinson Blvd... just the sign. Pull in next to Paper Doll Lounge and drive back down the little gravel road. Price-wise: Fleet is a little more expensive than the chain shops out there, but I really don't think you can put a price tag on honesty and integrity. Great group of guys here. Polite and respectful. They never talk down to me, always explain everything thoroughly and answer any questions I may have.
Fast, friendly service. Called and stopped in had the old tire off and... read more Fast, friendly service. Called and stopped in had the old tire off and new one on and back on the road in 15 minutes