Auto repair service near Kenansville, NC

We are a full service auto body and auto/diesel repair shop that is dedicated to customer service.

ANIBAL MORALES HI MY NAME IS MORALES WHICH I KNOW WON'T MATTER BUT,WHAT SHOULD MATTER IS WHAT I AM ABOUT TO SAY ABOUT A LOCAL AUTO REPAIR SHOP CALLED "JERRY'S GARAGE AND ROD SHOP" LISTEN UP AND LISTEN WELL. I AM FROM FLORIDA VISITING MY GRANDKIDS,ON MY WAY HERE TO JACKSONVILLE MY CAR FELT LIKE IT WAS ALL OVER THE ROAD.SO I WENT TO A SHOP ON MARINE BLVD IN JACKSONVILLE,NC CALLED "MERCHANTS AUTO REPAIR" AT MERCHANT'S I ASKED THEM TO LOOK AT MY CAR AND CHECK THE FRONTEND ALIGNMENT TO MAKE SURE THE ALIGNMENT WAS GOOD OR BAD.FIRST THEY HAVE SOMEONE LOOK AT MY CAR THAT JUST STARTED EMPLOYMENT THERE. HE PROCEDED TO CHECK MY FRONTEND. NEXT THE SERVICE ADVISOR TELLS ME I HAVE A PROBLEM WITH MY INNER TIE ROD ENDS TO WORN OUT TO GIVE ME A ALIGNMENT. I ASK HOW MUCH FOR REPAIR TO JUST DO MY INNER TIE ROD ENDS TO MY SURPRISE HE GIVES ME A QUOTE OF (LISTEN TO THIS AND REMEMBER THE PRICE) 400.00 DOLLARS TO JUST DO INNER TIE ROD ENDS. I TOLD THEM THAT I WOULD LIKE TO DO INNER AND OUTER TIE ROD ENDS BUT THE PRICE I FELT AT THE TIME WAS TO MUCH..I GO TO NAPA AUTO PARTS TO BUY INNER AND OUTER TIE ROD ENDS WHICH INCLUDES 4 SEPERATE PARTS 2 INNER AND 2 OUTER FOR A PRICE OF $82.00 DOLLARS. I SEE THIS SIGN ON THE SIDE OF THE ROAD THAT READS "JERRY'S AUTO REPAIR" SO I DECIDE TO STOP IN AND ASK HOW MUCH HE WOULD CHARGE TO INSTALL 2 INNER AND 2 OUTER TIE ROD ENDS TO MY SURPRISE THE QUOTE HE GIVES ME IS AMAZING $200.00 DOLLARS TO DO BOTH AND MERCHANTS WANTED TO CHARGE ME $400.00 DOLLARS JUST TO DO INNERS WOW WOW WOW WHAT A DIFFERENCE..WAIT WAIT THATS NOT ALL..ONE OF JERRY'S EMPLOYEES CHECKS MY CAR AND SAY'S TO ME THAT THERE IS NOTHING WRONG WITH MY CAR. WOW WOW WOW!!!JERRYS GARAGE COULD HAVE JUST REPLACED THEM WITH OUT ME KNOWING ANY DIFFERENT BECAUSE OF MERCHANTS DIAGNOSIS TELLING ME THAT MY INNER TIE ROD ENDS WERE BAD..SO I FELT RELIEVED THAT JERRYS SHOP WAS VERY VERY HONEST AND LOOK AT THE PRICE DIFFERENCE IT SAY'S IT ALL ABOUT HOW HONEST AND AFFORDABLE JERRYS GARAGE IS...I SURE WISH I HA

cashier has nasty attitude and uses nasty language when working.I have no idea why shortstop keeps this person employed there but she needs to go.Shes always whining and complaining about her job.If she isnt happy to be employed. I know she isnt working.She gives shortstop a very bad name.And she needs to be ushered out the door.

Taken to court over threats and abuse, demanding payments before works been started. Odometers and VINs have been removed and switched out on older vehicles. Multiple violations transporting vehicles to other states, namely Florida, with bad tires broken lights and without a CDL.