Auto repair service near Williamston, NC

The most dishonest, abusive, and absolutely the worst experience with a car mechanic and the store cashier in my life.

A couple of weeks ago I needed a new tire, my husband had tried to patch this one several times. Upon arriving at the garage I was greeted. The gentleman behind the counter took a look at my tire and was able to order one. I returned the next day and they speedily replaced my tire. I really enjoyed the family atmosphere of the garage and my little girl loved the Netflix in the waiting area. I would highly recommend this garage to anyone. Thanks again Big Al's for getting me in and out!! Dee Ann Tire Repair

Russell and his crew did an excellent job servicing my 2003 Honda Pilot. In addition to the oil change, they take the time to check all the other fluids and let me know how much time I have left on my brakes, tires, etc. I highly recommend them!

It took 9 days to do a 4 hr job. He never kept me abreast about my car. I had to keep checking with him. I drove by the shop on a day it was supposed to be closed (Saturday) and noticed someone working on my car. The person working on it was a mechanic who no longer worked there. On Monday I spoke to the owner, and was informed that my vehicle is fixed except the check engine light is on. He stated that he would diagnose it and get back to me...he never did. I again went to his shop days later to see that my car was still parked in the bay after ours. The next days it was parked behind his shop fenced in. I decided that I was going to get my car so I went back on that Friday. After hiding and speaking to someone on his cell phone he decided to offer mey car. After paying, he wanted to point out my air intake as if it had anything to do with the job he did. After 1.5 hrs, the check engine light came on giving me 2 new codes. Prior to this establishment touching my car I had no such issues. Beware! Shady!

Unless buy here pay here is your only option available, I would avoid this place at all costs. Purchased an 04 Acura TL from them and transmission blew in the beginning of 7th month. Called to see if they would help and was lied to by Margaret who stated they would go 50/50 with me. They had the car for almost two months with me paying $32/ day rental car($1600) and would never respond and always give a reason why someone couldnt speak with me. Then denied saying theyd go half with me and said that the half of repair would go on the end of loan. Finally upon picking the car up they denied even saying that and made me sign another loan, subsequently raising my payments $100 a month. IT GETS WORSE, 30 mins after picking it up the dash board lights up like a Christmas Tree. ABS, CHECK ENGINE< VSA< "!" all lights pop up. Send an e-mail and no response again. AVOID AT ALL COSTS.I have never been behind on any payments and am a very reasonable person.