Auto repair service near Galway, NY

Always received professional, courteous and respectful treatment. Work is always done well

Trustworthy, Fair prices and great customer service. These guys are great. I find peace of mind driving my small kids around knowing these guys are caring for my vehicle.

Well I have a history working with Carbone Subaru. Over the years I have brought 4 vehicles. The last two had been somewhat a nightmare. Not disclosing major mechanical issue on use vehicle they sell.

The passenger side door handle on my son's 1999 Integra broke off when he tried to open his car after a brutal snow storm. I ordered the part from Acura and searched on-line for a body shop that could make the install. Coles was very cordial on the phone and suggested a time to bring the car by for an estimate. The estimate was very reasonable and the door handle was replaced that day. The work was excellent and my son and I were very pleased. Five stars and they deserved every one!

I visited Ken's three times to get a cruise control fixed. He was unable to do so. I had to take it to the Honda dealer. When I did that he was very pissed off. Before I had that repair done he installed a compressor in my Honda that was the wrong one for the air conditioner. It made the car shake and make terrible noise. When I went back to get it fixed he told me to get the f*** out three times. He's extremely hostile. I took the car to Honda to get the air conditioner fixed which they did. When I went back to Ken for refund he only refunded me for the compressor and not the labor. He continued to be ill-tempered and aggressive and told me to act like a white man. Not only did he swear at me but he appears to be bigoted. His temper is out of control. I do not recommend going here unless you're prepared to deal with Ken.