Auto repair service near Gansevoort, NY

Always received professional, courteous and respectful treatment. Work is always done well

Just wanted to share my quick story...I was traveling from home (Rutland, Vt) to my friend's house in Niskayuna, NY on Friday, August 8th. When I was 1 hour and ten minutes into my trip my car started to feel like there was some hesitation. Then I could smell that terrible rubber smell and I was like "seriously"? I pulled over at the Fire station just to check things out. Now I only checked the driver's side tire because of an incident that happened long ago with the caliper sticking. But nothing. So I continue on down the road and things aren't getting any better. I just happened to see a garage on my left with the doors open. I had driven by it and had gotten to my first light and suddenly I was up in smoke....Front passenger side. I pull over and I'm in panic mode. I have no one with me except my little dog and friends and family are an hour or so away. Now I am really anxious and panicky. I turn around and go back to this garage " Combs Automotive" . As soon as I walk in, I explain my story and I apologize that it is now 5 pm on a Friday and most people would be closing up shop to enjoy the weekend. But not Krissy and Chris. They took the time out to help me and "Big Red" (what I call my car) so that I would be able to continue my trip. Now I could have turned around and gone home but it was a pretty special weekend for me and a couple college girlfriends. So it was important for me to continue on. Chris did what he could at the time to get my car in working order and I was so grateful. Krissy kept me and my dog company in the nice cool office. After almost an hour, I was on my way and told them I would check in on Monday to see if they could fit me in to their schedule to replace the parts that had to be fixed completely. On Monday, I was told to come in around 3:30 pm. Given my OCD (lol) , I left Niskayuna at 2:15 pm so that I could get to Gansevoort early just in case parts had to be ordered. I rolled into Combs Automotive at 3 pm and I was on my way home at 4 pm. I know I said this was a quick story, but boasting about a great business should never be a quick story. I wanted to let all my friends know and Krissy and Chris to know that I appreciated the wonderful service I received and that you two are the friendliest people I have ever met in the auto repair service. I would recommend anyone in the area to choose your shop for service and to anyone who finds themselves in a pickle~ like me~ to stop and see you. Once again, thank you from the bottom of my heart. Hope to see you again soon! (on better terms) LOL Sincerely, Jodi Gibeault Rutland, VT

My family and I were vacationing in the Lake George region during the Labor Day holiday when the transmission in my Chevy Tahoe was stuck in 3rd gear and my speedometer and tachometer stopped working. The local mechanic in town took a quick look at it and suggested I take it to a transmission specialist. He recommended ABC Transmissions in South Glens Falls. Boy, did he do me a favor. Though it was a bit of a hike, and I'm pretty sure there were other transmission shops closer, I don't think I could have found a better place to go. The owner Al personally worked on my vehicle and in 20 minutes diagnosed the problem correctly and made the necessary repairs so that my family and I were able to make the 250 mile ride home safely. Al is a top notch professional mechanic but more than that he is an honest man. DO NOT LOOK ANY FURTHER AND TAKE YOUR VEHICLE TO AL at ABC TRANSMISSIONS!

Mistake after mistake. First they forgot to fix a scratch, no big deal happens, so they tell me 2 minutes to fix. They burn through the clear down to raw paint and then bring it out and say yeah it's a little " dull" but the scratch is basically gone! If I didn't know any better he would have let drive off this way. So I call him on this and he says ok they have to paint the whole door. Ok we schedule the door painting. When I pick the car up they are trying to charge me for the repair!? NO WAY THEIR MISTAKE. Also this is an insurance claim so I'm sure he was going to charge the insurance company as well. I get the car home I find a another buff mark through the clear, much worst than the original on the hood. They also did not paint the whole door like they said and tried to charge me for. They brushed in he area of the starch which looks awful. Can't believe what terrible work was done. Now I am going to take my car to someone else to fix all their mistakes. Up front I was told it would be a one day job, all told I was with out my car 6 days. Fail fail fail from start to failed end.

The shop may not be pretty but this is one of those old fashioned places where you can get to know the mechanics and they treat you well. never a stress to go in there and ask for help. always friendly.