Auto repair service near Caledonia, OH

January 31, 2018......I towed my car in with a transmission and starting problem. . I was told the problem was my starter and a tube had come loose in the transmission. 2005 Jeep Grand Cherokee $494 later I was on my way. I might mention that I am handicapped and was not offered help removing the car from the tow bar though an employee outside did help when I picked it up. Well...The problem has returned. The same issue starting as when I was told the starter needed replaced. I called today 7/23/18 I called to let them know the car won't start and was told there is a one-year warranty on parts but only 6 months on labor and that mine is past the six months. From 1/31/18 to 7/23/18 .... not quite six months, someone needs to buy a calculator. The person I spoke to is Todd. He seems to hate the world. I called back to let him know that it was not six months from January and he decided to argue about the date when I told him I brought it in. He should have pulled it up and had the records in front of him. I don't trust Kevin's now and won't be going back for this repair. I feel Kevin’s, or I should say Todd needs to work on his people skills. With so much competition out there today, CUSTOMER SERVICE is the only way to survive. Losing a future customer for me, my family and anyone else that reads this and decides to go elsewhere over a simple starter problem which in all actuality should have been covered is no way to keep and get new customers. I am very disappointed in my handling as a current customer and will never be a repeat. I hope you don't have to follow up on any work done. It seems once Kevin gets your money they don't want to stand behind their work. BEWARE!!!!

I have had three vehicles repaired here and purchased one. The repairs were faster than I could get in Columbus and cost a lot less. Also purchased a salvage car...we knew it was salvage and what repairs were made. This is the ONLY body shop I would trust. In the middle of no where, but has top notch equipment such as a laser frame straightener.

My motor idled rough when I went to this shop. They told me they checked electrical, changed ecu, fixed the exhaust (someone before had rubber hosing on it, hole in it), and fixed the vacuum lines. After the job, the car did idle correctly, but only for about a week. So I checked these areas worked on. There were still loose wires like I told them to fix. Idk if they changed the ecu but it looked old and it was just hanging down instead of in place like it should. All the vacuum lines were still old and had slight holes in them. The only thing they actually did was get the rubber hosing off of the exhaust and weld in a metal pipe, but they didn't even have the catalytic converter returning back to the motor like it should for better fuel economy. They cut the return line and plugged it with a large screw and solder. Charged me $520 for all of this work they said they did but didn't do. Will never come back to this rip off place. SAVE YOUR MONEY AND GO SOMEWHERE ELSE.

Service Dept does not know what they are doing. They had my vehicle for over a month and ended up driving it with no oil and now the rod is knocking and when they changed the head gaskets the anti freeze went into my catlytic converter and clogged it. Refused responsibility and to repair the problem. Staff treats customers like they are stupid and dont know what they are talking about. STAY CLEAR of this place and its service dept.

My wife was given a 2004 Lexus ES300 by her mother. It had sat for about year before my wife started driving it. Although the car was in great shape we soon learned that it needed a brak job. We took it to a dealership in Delaware, Ohio and were given an estimate of almost 1/2 the cars value. I decided to go online and look for another mechanic in the Delaware area. Boy was I glad I did. I read a bunch of reviews about James Church and his staff at Oxford Automotive and decided to contact him to discuss our issues. He was very careful to not badmouth the dealership I took the car to, which was clearly due to his Faith. He suggested I bring the car in and he would give us PT Crusier rental car for a set one time price that is equal to a daily price from rental agencies. Long story short, he was able to fix all of our issues and them some and still save us over $500 from what the dealership was quoting. He also made suggestions as to what might be needed in the future but never once pushed to have it done immediately. The entire staff we dealt with was so nice and proefssional which was quite refreshihng. This is one place that does business the old fashioned way and we were so appreciative of the honesty and quality of work. Thanks so much James, and also thank your staff for us!

OMG where do I start. The experience we had with this business was so very terrible! We paid over $600 for a remote start and amp install. First off, the professional installer called off sick the day of my install. The install of a remote start and an amp took 4 hours (was quoted 2 1/2 hours) come to find out it was the owner who did the very unprofessional install and provided very unprofessional customer service. The remote start would not start the car (had to disconnect the battery), remote would not start until Buick unlock button was used, tapped into the heater blower motor (heater would now only work on high) bypass function kept the car from starting normally. Tweeters were hot glued to the dash, who on earth would want that done? Tweeters were wired backwards, tweeter wiring was ran thru the fusebox causing the wires to be pinched.Tweeters were ran to the head unit and not the amp . Nor did they have capacitors to block low frequencies. I paid for 8 gauge wiring for the amp and he installed 14 gauge which is substandard. Amp was not installed under the seat as we requested, it was screwed to the subwoofer in the trunk. Amp was not properly grounded. The amp cable running along the dashboard was spliced with electrical tape. The wiring in the trunk was VERY sloppy. The fader did not fade. Dash was not reassembled properly, missing fasteners. Driver side kick panel is now hanging, as well as the valet switch. I was not offered the rear defroster option nor any other options. The trunk strap was broken off and just laying in the trunk. It was intact before they did any work in or around the trunk area. My husband was more than capable of doing this work himself but I wanted to pamper him and give him a Valentine's/Anniversary present and have the work done by a "professional" and I use that term loosely. When we went back two days after the install we asked to speak with the owner and found out that he was the one that actually did the install. He denied ever doing any work on our vehicle. He jerked the subwoofer around pulling on wires and such, acting in a very childish manor. We tried to discuss all of our concerns with him and he just denied that any of those things happened. We shared our typed up list with him and he threw it in the trunk. He ended up just walking away from us. It was all I could do to keep my husband from following him because I didn't feel like having to deal with the cops that day. I've never met an owner of a business who acted as unprofessional as this man did that day. It is clear that he remains in business because he basically has no competition in the immediate area and people don't check/post reviews. DO NOT do business with this person/business. I would highly advise anyone looking for car audio/tint work to look elsewhere and make a drive out of town to a more reputable business. Don't waste your time and money doing business here.

Honest people! Its so nice to find a place that treats people with respect and puts their needs/conserns first! The staff at this location are the nicest most honest people you will ever have work on your car!

Just went and got a fab deal on my alignment only $40.00 for front end alignment couldnt even believe it. It goes really well with the new tires I bought ...88.00 a piece for 235-75-15 ...seriously SAM and his team saved me tons of money over the years with their tire specials and repairs and treat me so well...I will never go any where else Thanks so much, Tabby ... has wrong address here actually 95 South Illinois Avenue Mansfield Ohio

I'm a long time customer of Button's. Todd has worked on many of my vehicles, not had any issues. He is also very reasonable on his prices.