Auto repair service near Mount Vernon, OH

My family bought an SUV here, and I just wanted to let people know that they stand behind their product. I has some issues with the air conditioning that no one realized existed until the weather warmed up, and the manager at Wow was very friendly and helped us get it going. We really appreciate it!

Be very leery of purchasing a vehicle from this place. Make sure it it checked out by a professional! And then still be warned! I only picked 1 star because you have to pick something.

This place is HORRIFIC. We have had the worst experience EVER with Clayton who works in the shop. They "rebuilt" our transmission and within 24 hours it broke again and they are currently refusing to pay for their mistakes (or even own up to them, for that matter). We live in Chicago and are now arguing with him from 8 hours away, and he is a huge jerk. I am contacting all of his superiors so they all know about his unprofessional attitude and horrible work on our car. We have currently been without a car for a month total. And they refuse to pay for a rental car for us, so we have incurred that expense on our own. I will NEVER, EVER buy another Ford car or use Coughlin Ford, and neither will my family and friends who live in Johnstown. They are undeserving of any stars.

I have had three vehicles repaired here and purchased one. The repairs were faster than I could get in Columbus and cost a lot less. Also purchased a salvage car...we knew it was salvage and what repairs were made. This is the ONLY body shop I would trust. In the middle of no where, but has top notch equipment such as a laser frame straightener.

They were excellent. They were early and didn't even bother me at work. They came to get the car, did it, and I wrote them a check. The price was reasonable and I was impressed by their responsiveness.