Auto repair service near Canton, TX

In early May 2013, we hired this company to repair a small tear in our RV roof. They did a very unprofessional job and even agreed they did. After many, many unreturned phone calls and no shows to redo the job, they finally showed up in the middle of July to fix the mess they had made. Then, they asked us to pay for the redo job. When we said we did not think that was a reasonable request because it was their poor workmanship in the first place, Deborah McFadden said she would come to the RV and remove part of the roof. Unbelievable! And, the job was still not done well. These people are extremely difficult to deal with if you are unhappy. They are rude and do not care about customer service and have no pride in the work they do. There are several other complaints all over the internet about them. These people are dishonest and unprofessional and provide no customer service. I have 5 pages of notes detailing all conversations with McFaddens and about 30 pictures of the job they did and would be happy to share with anyone. BEWARE

The facility has had our RV since July, the people were so nice in the beginning and stated how the work would done great. Ms. Wendy was so polite at first, that changed soon after. The first time we were told the RV was ready we went to pick it up and it looked like a amateur with no experience at all repairs the coach. When we brought it up that the repair didn't look right she immediately started getting rude, then the owner came out he stated oh it looks good to me. Long story short we left the RV for them to fix the issues, we went on vacation and came back, we received a call it was ready we went in and it looked worse than before it looked like someone painted over dirt and fish eyes were all mixed in. The cap on top of the coach had putty that looked like rippled glue that some poured on and there was a huge gap they just siliconed. We brought it to there attention again and this time the owner Mr. Carlton got irate he told us that our RV is old and that it's not going to look new and asked us have we walked around the coach and looked at it before. He locked the gates on us and we had blow to get out, the lady didn't want to open the gate wide enough for my car to get through. We left the RV there again and insurance company is supposed to come out and look with us, it's sad over 10,000 dollars in work and it looked better wrecked than it does now. They also used some belly tape in the gap between the cap and the body it is hideous. They are rude, and they do not do quality work please find another RV shop if you ever need repairs.

Quick response time on a Saturday! Fixed the leak in our brand new travel trailer. He salvaged our weekend!! Very knowledgeable, professional and friendly! Would highly recommend his services!!