Auto repair service near Dayton, TX

Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.

Hot Headz Marine is a business to avoid at all costs. I called them before going in and was quoted a labor price. They not only charged me more per hour than quoted, but even tripled the hourly rate! They also padded the rate by charging me for more hours than the shop is even open. They charged me for a tool they didn’t have, but should….then kept the tool. The owner did not follow my written instructions for fiberglass work because they are not qualified to work on fiberglass. The owner told me he had 28 years of experience, but I would say he has one year of experience multiplied by 28. They did what they could do, then said they couldn’t match the colors, leaving me with gouges in the gelcoat. That’s like taking your car into a body shop to have a dented fender repaired and instead they paint the fender without making any repairs. No body shop would do that, but this place will. I told the owner twice not to do one repair after I figured out what they were up to, but he went ahead and did it anyway and charged me. I immediately cancelled other repairs on my list once I realized how these people operate. The owner agreed to refund me $622.00, but he has more excuses than a 10 year old for not making good on his promise. I have that in writing, so he can’t deny it.

Don't ever go here... The owner is so unprofessional... He cursed me out & threatened me... So please don't ever go to this business

Took my husbands truck to Mr Tony and when they finished with it I had trouble remembering which fender it was! Did excellent work! Will take ALL our vehicles back there.

When it comes to car care, "trust" is a hard thing to come by. But with Dan and his team at Kingwood Service Center, you can be sure that you're being treated right. They do great work at reasonable costs. I always recommend them to everyone I meet. They're honest, solid, hard-working guys... and they're a rare breed in an industry fraught with dishonesty and untrustworthiness. If you need anything done on your auto, this is the place you should go, without a doubt.