Auto repair service near Fairfield, VA

If you are ever driving up I-81 and have car trouble DO NOT STOP HERE!!!! You can't get a straight answer out of anyone. Our car had transmission issues and we took it here. We are on day 3 and still no answer on what's wrong with it or an estimation of when it will be done we are stranded in Lexington VA with no answers. You're better off taking your chances on the road !!!!!!

We are a local family owned business. We sell used cars and trucks. Come on in. We will treat you like one of our own.

These people must of moved to W. Beverly St. in Staunton?? Same phone number. Just want to say that i went their today and i am so grateful for their honesty. I really thought it would cost me alot to repair my vehicle as their was a loud screeching noise coming from my tire! I thought it would be the barrings?? Turns out i had a rock in my brakes and as a woman i know i have been ripped off before, but these people were NOT like that. They got the rock out for me and did not charge me anything. They really saved me and am so thankful. Just saying these people were honest.

As a woman I was concerned where to take my vehicle to. I stopped by this shop to have my vehicle looked at for possible transmission problems. I was greeted by two ladies upon arriving and was pleasantly surprised by how friendly and helpful they were. After a little while the owner came out to discuss my vehicle issues. He was nice and went over options and prices with me. I was VERY happy to find out that it was not my transmission after all! They repaired my car and it runs great! No more issues at all. I have to say that I would recommend this shop. I will definitely be going back to have my car service there. You guys ROCK...you get an A+++++ from me!

LADIES BEWARE! I was here earlier this week. I needed to update my inspection sticker and get an oil change. After dropping my vehicle off earlier that day, I was phoned and told that my vehicle had passed inspection and could be picked up. I went the following day to pick it up, only to see that I had a rejection sticker. I inquired about the failed inspection and my phone call, at first no one would own up to calling me. After continuous "buck passing", one employee admitted to calling me and telling me it had passed. He said he "misread" the paperwork and told me I would need about $300 worth of work to pass the inspection. I was "mansplained" that I needed a hose to my power steering pump and that I needed a tail light cover replaced. The tail light cover has had a small crack in it since I've owned the vehicle and has always passed inspection. I decided to take it to the shop I had previously taken it to. The only reason I had not originally taken it there was because I had moved and it was further away. Commonwealth Engine Rebuilders in Verona passed my vehicle. The mechanic explained that as long as no white light can be seen through the crack, it has to be passed. Also, there was no leak in the hose. I will not be back to Jenkins. I'm disappointed that they live up to mechanic's stereotype of taking advantage of women, either that or the inspector doesn't know how to do his job. It's hard to find a competent and trustworthy mechanic. I hope they didn't screw up my oil change.

the vehicle I got from them had just arrived on there lot had not been serviced they told me if I found anything wrong they would fix it I was aware that at about 120,ooo miles they always need struts & the door locks did not work the window on passengers side does not work at times & the headlights do not go off sometimes when turned off so you have to make sure they are off & if not wiggle the button on & off to get them to anyway within a week I took it bACK & THEY told me to make an appointment with their mechanic Jimmy which I did & he would take care of it the mechanic said Rick at best bet always makes the appointments his self if rick plans on paying for the work the locks were fixed & the struts were to be fixed when jimmy got an alignment machine in about 3 months jimmy should have files to back this up with dates rick knew I have a low income & had to make payments on the $900. down payment rick also knew I have a handicapped daughter that has to go to the er a lot at all hrs.of the night & it is not safe for our electric door locks not to work & I have severe arthritis with the locks not working it requires a lot of moving that is really hard on me & I think that they should be selling cars that they know are in good shape for the prices they charge within 2 weeks the locks went again & jimmy fixed them & said they would more than likely go again they needed a part tat rick was not willing for him to order & pay for 2 weeks later It went again I called rick he said make an appointment & take it back also 2 get the struts done I did jimmy told me what it was going 2 cost & I said rick is paying for it well the struts were never fixed the locks were not fixed & I live where the whole area has cars from this dealership & they all are not satisfied they all told me when they saw I had a vehicle from them 4get hi fixing anything I know of 1 person that had no spare tire he refused 2 get them 1 I removed their name from my vehicle I am not advertising 4 them I

I was a little nervous when I realized that this place was under new ownership. Our family has been coming here for years and we've always had a great experience. This time was nothing short of perfect! I'll admit I miss Brittany's smiling face but the service has not changed at all. The new owner and his staff are so professional and polite. He explained to us how he trained with Carl Sr., the previous owner for over a year so that he would be able to maintain the same personal, small town service that customers had come to expect. He's doing a fabulous job and will continue to have our family's business for years to come. Thank you for setting such a fine example of small business ownership in the valley.

This is a man who does a great job on each job I bring to him. He is honest in his business dealings and very thorough as well as friendly. I will continue to use him as often as I can. Thanks Mike!