Auto repair service near Independence, VA

Was told my head gasket needed to be change I decided to get a second opinion come to find out my car had no coolant or oil I wasn’t told that when I left yall shop even tho the car was tested costed me 146.00 for testing but come to find out my radiator was crack down the middle

they are honest good people without them I would not be at the place im at today they are caring friendly and tell it straight I just want to say thanks sam & barrett &family love always roger

I was on a trip to Florida from Ohio. Noticed some smoke coming from the car so I stopped at the gas station up the hill. I was suggested to Lesters, so I rolled the car down the hill. I was driving a car not worth more than 1200 dollars or so. Some kid working there said "yeah go ahead and pull it in and ill take a quick look." I pulled the car in and he proceeded to tell me I needed all new brakes, and hardware. I asked for an estimate and wasnt given one. They took the car for a quick drive down the road and came back smoking horribly. As he pulled it back up the driveway, transmission fluid was leaking heavily from underneath. We knew the transmission needed repaired/replaced at that point. Lesters offered us a ride to the hotel 10 minutes away. We took them up on their offer since we had nothing else at this point and it was after all rental places were closed. I tipped the driver $10 for bringing us up the hill. I had to insist on the driver taking the tip. We decided it wasnt worth replacing the transmission since the car is only worth about $1200. We called Lesters and told them. They offered us $150 for the car... HA! We called a local junkyard and they offered us about $430 for scrap! Way better than Lesters offer. I called Lesters back and asked them if they could tow the car up the road to the scrap yard. They said sure.... for $75!!! I said no, the car is already at your shop you dont have to drive to go get it, it shouldnt be that much. So I called another tow company that agreed to go get the car from Lesters pick the car up and take it to the junkyard for $50. I called Lesters back to let them know and they told me they wont release the car since we didnt pay them for their 10 minute "quick look" service or for dropping us off at the hotel!!! WHAT!?!?! I gave their driver a tip that I forced him to take, I was at their shop for 4 hours and not once did they say they were charging me for anything or hand me an invoice or bill or anything, but now that

I was referred to this shop as being the best alignment shop within 50 miles. I have used them multiple times. Sort of old school, low tech operation, and they do not run out and greet you in the parking lot. However, they have done a great job every time, for me and others I know. On two occasions, they identified significant issues with front end suspension components and recommended that I not spend money on the alignment until those items are fixed (and they did not lobby to get the business for the repairs, though they were willing to do it). They charged me only a few bucks and said they would take that amount off the cost of alignment when I brought it back. They lost money that day because a time slot produced a fraction of the revenue expected, but they were clearly more concerned that my vehicle be made right and that I NOT spend more money than necessary in the process. I respect that, as it is rare these days, and appreciated it. Right now, I am scheduling another vehicle for alignment with them.

very friendly people who were so very helpful and professional. very fair price for work done on my vehicle. They could have easily gouged me as I was from out of state and unable to move my vehicle until it was repaired. Made every effort to repair that night but could not get parts. Stayed after hours to inspect damage and assess what could be done. Took me to a hotel and picked me up the next day. The work was done professionally and with extra care as I was traveling alone and still had another 12 hours of travel. I would recommend them to anyone in need of a mechanic anywhere near Rt77 and 81. Thank you again gentlemen. You did a great job and you made my day more pleasant by meeting you all. P.S. My husband is a mechanic but was not traveling with me at the time so I know of what I speak of when I say "qualified" and "professional"