Auto repair service near Roseland, VA

the vehicle I got from them had just arrived on there lot had not been serviced they told me if I found anything wrong they would fix it I was aware that at about 120,ooo miles they always need struts & the door locks did not work the window on passengers side does not work at times & the headlights do not go off sometimes when turned off so you have to make sure they are off & if not wiggle the button on & off to get them to anyway within a week I took it bACK & THEY told me to make an appointment with their mechanic Jimmy which I did & he would take care of it the mechanic said Rick at best bet always makes the appointments his self if rick plans on paying for the work the locks were fixed & the struts were to be fixed when jimmy got an alignment machine in about 3 months jimmy should have files to back this up with dates rick knew I have a low income & had to make payments on the $900. down payment rick also knew I have a handicapped daughter that has to go to the er a lot at all hrs.of the night & it is not safe for our electric door locks not to work & I have severe arthritis with the locks not working it requires a lot of moving that is really hard on me & I think that they should be selling cars that they know are in good shape for the prices they charge within 2 weeks the locks went again & jimmy fixed them & said they would more than likely go again they needed a part tat rick was not willing for him to order & pay for 2 weeks later It went again I called rick he said make an appointment & take it back also 2 get the struts done I did jimmy told me what it was going 2 cost & I said rick is paying for it well the struts were never fixed the locks were not fixed & I live where the whole area has cars from this dealership & they all are not satisfied they all told me when they saw I had a vehicle from them 4get hi fixing anything I know of 1 person that had no spare tire he refused 2 get them 1 I removed their name from my vehicle I am not advertising 4 them I

If you are ever driving up I-81 and have car trouble DO NOT STOP HERE!!!! You can't get a straight answer out of anyone. Our car had transmission issues and we took it here. We are on day 3 and still no answer on what's wrong with it or an estimation of when it will be done we are stranded in Lexington VA with no answers. You're better off taking your chances on the road !!!!!!

This is a great repair shop for VW cars! William explains everything in a way that you can understand the problems. He is fair and honest! William fixed my daughter's car fast and efficient. I'm so glad I found this shop!

I was referred to Ed's Automotive by a friend and, I have to say, they lived up to my friend's recommendation. They were very professional and thorough and even checked and replaced my "cabin filter" and changed the battery in my key fob that I needed. They are truly a friendly one-stop "car doctor" for whatever you may need. A very pleasant experience. Susan from Madison Heights

In and out fast.. great service.. great pricing.. friendly. Highly recommend this shop and craigs work. GREAT GUY!

Consistent and Reliable. I always receive excellent service from Bells. The option to drop my car off the night before is convenient and they always go beyond expectations when it comes to customer service. My car has 145,000 miles on it and it drives like it did when I brought it home from the show room. I wouldn't take my car anywhere else.

I have got to give a huge shout out to Steve and his crew at Endurance Auto! This team is phenomenal- they never let me down! Yesterday my alternator went out and would’ve left me stranded. I called Steve at 5:30 PM and he not only loaned me a charger and a jump starter for the night but he fit me into the schedule so that my car could be fixed today! They ALWAYS deliver and they deliver with a smile! I trust them completely for an honest deal and repair and I LOVE that they are Christ followers! If you ever need an EXCELLENT mechanic - look no more - ENDURANCE AUTO is the place!! Thanks Steve for getting me back on the road!!

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