Auto repair service near Malvern, OH

We have used this mechanic shop a few times now. The mechanic is very honest and does great work. One vehicle we brought in, and he was unable to absolutely diagnose the problem or if the work he did would fix it, so he told us that straight up and discounted the charge for the diagnosis of the vehicle because he felt he had not properly served us. It was because of his honesty on that occasion that we returned to him.

Good service, friendly and knowledgeable staff. Reasonable price. I found a place where small-town service has a meaning. You need to give this business a try. Timothy Lint

Had a great experience iwas treated very professional and the work was outstanding on my car

I purchased my truck from Loudon Motors of Minerva in September of 2015. Was treated very good as a client. I brought my truck in for its first service, with 4200 miles on it, on December 23. I recvd a call in the afternoon stating my truck was wrecked! I couldn't believe it. I even asked them if they had the correct vehicle owner. As it turns out, of one the service reps took it out for a test drive to see if he could identify a noise, and lost control, sheering a telephone pole completely along w a mail box, sent the truck airborne, then took 120' to come to a stop. All at 40mph!?!?? When I initially met w the GM, I was confident that Loudon would do the "right thing" and make it right. I called the GM the Saturday afterwards, and conveyed to him I did not want the truck back due to the lie and the abuse the service rep put my truck through. He said he would work w me once the insurance est came back. I put $10k down & made 3 pyts. In order for me to get into an exact match, I would have to invest $7k more. They want it repaired, and then would offer me $1k for my inconveniences, & 6-8 weeks w out my work truck. I call BS. Its in the shop for 1 week now after 3 weeks of them dragging their feet &/or not responding to my communication(s), and will be in for another 2-3 weeks. There are over $15k in body damages, close to $2k in front axle and steering where the front axle has shifted 2" towards the driver side, and we haven't got to the mechanicals yet.

Brian is a great guy who won't try to scare you into repairs you don't need, and will give you the best price in town. His service is great, he stays in touch with you every step of the way and will answer any questions or concerns you might have. He also worked with me so I could pay for the repairs - both cv joints and a ball joint. I highly recommend Brian's Automotive. I plan to go back many times over the next few months to get my 13 year old car in tip top order again! He absolutely has a new loyal customer in me!

They picked up and dropped off my car, they did a very thorough job. I hardly recognized my car, it looked brand new. They are very honest and friendly people. I will definitely be back, and referring friends. Thank you.

My name is Torinzo Burns I came to these guys with nothing but a broken car. they treat you like you want to be treated, they will do the job and do it right. they don't try too rob you blind and they do quality work. I really wish these guys an abundance of work because they deserve it, I really appreciate everything. may god bless these guys. go here for any car problems!!!!!!

Told pump seals needed replaced and some other seals. I requested a speedometer gear change since I had rear end gears put in. Transmission still leaks out of rear. I was given a sleeve to put in the yoke for me to install myself. No offer to fix it after I was charged $600.00. Futhermore after recently changing my transmission crossmember for a dual exhaust , I see no evidence that the transmission was ever removed. Pretty much impossible to fix pump seals without removing the transmission. Furthermore my speedometer quits working when it reaches a certain speed and is still off by 10 mph.I also see no evidence of the “speedometer adapter he supposedly installed.

This place is an absolute joke. After no car wash cuz it wouldn't work after 4 tries. Then all the employees 5 of them surrounded me to try being tough. I pulled away and they threw a rock at my car and told me to get my piece of shit off their property before they called the cops. What a joke of a business.

Herb’s Transmission Service is located in Canton Ohio and serves the entire greater Stark County community.