The staff is professional the the vehicle inspection is thorough. My ... read more The staff is professional the the vehicle inspection is thorough. My issue is with their parts pricing. They literally get their parts from NAPA and then double the cost. I was told I could get the parts myself if I could get them cheaper and they would install them. When I brought the parts in (bought at NAPA at less than half the price MIDAS wanted to charge) I found out that if you want to buy the parts yourself and bring them in they'll charge you a "customer supplied parts" charge of 50% of their 100% parts markup. Blatant RIP-off. If they were to charge a 10 convenience fee for parts... I'd be ok with that. But at $150/hr for maintenance and then rip you off on the auto-parts is unacceptable. I will never bring my vehicle to MIDAS again
Took car in for oil change told needed new brakes and the steering rac... read more Took car in for oil change told needed new brakes and the steering rack was leaking would cost about $2,500.00 to fix. Today I took my car to dealership in Anchorage and they checked it out assured me brakes were good and there were NO leaks. One has to wonder if had said ok to Midas would they have done the work or just pocket the money ?
