MECHANIC ADVISOR PRIVACY POLICY

Last Updated: January 2025

This Privacy Policy describes how Mechanic Advisor, Inc. ("Mechanic Advisor", "we", "us", and/or "our") collects, uses, and discloses your personal information when you use our website, services, and mobile applications (collectively, the “Service” or "Services"). This Policy applies to all users of the Service, including those accessing via desktop, mobile applications, or other platforms.

By using the Service, you agree to this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein. Please read this Policy carefully, and contact us with any questions or concerns.

Information We Collect

Personal Data

We collect personal information that you provide to us directly when you interact with the Service. This includes information such as:

• Identifiers: Name, email address, phone number, postal address, account name, and other similar identifiers.
• Transaction Information: Payment details, billing addresses, and records of the services you purchase or inquire about through our platform.
• User Contributions: Information you provide when leaving reviews, contacting support, or posting any public content.

Automatically Collected Information

When you use the Service, we automatically collect certain information to improve the functionality of the Service. This includes:

• Device and Usage Information: Information about your device (such as device type, operating system, browser type, IP address, and location).
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance user experience and gather insights about how users interact with the Service.

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide you with access to our Services, process payments, and manage your account.
• Improvement of Services: To analyze usage patterns, improve the Service, and develop new features.
• Marketing: To send you promotional emails, updates, and surveys, based on your preferences. You can opt-out at any time.
• User Support: To provide customer support, respond to your inquiries, and assist you with issues related to the Service.
• Personalization: To tailor content, advertisements, and service recommendations based on your preferences and past activities.

How We Share Your Information

We may share your personal information with third parties under the following circumstances:

• Affiliates and Service Providers: We may share your information with our affiliates and third-party service providers who assist with the operation of the Service, such as payment processors, email service providers, and marketing partners.
• Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred as part of the transaction.
• Legal Compliance: We may disclose your information when required to do so by law, such as in response to a subpoena or regulatory request.
• With Your Consent: We may share your information with third parties for purposes other than those stated above if we have your consent to do so.

Third-Party Services

Our website and services may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies for details about how they collect, use, and share your information.

Cookies and Tracking Technologies

We use cookies and other tracking technologies (e.g., web beacons, scripts) to collect information about your interaction with the Service. These technologies help us:

• Ensure proper functionality: Cookies enable us to keep you logged in, remember preferences, and enhance your experience.
• Personalize content: Cookies allow us to show content based on your behavior on our website.
• Advertise: We use cookies to deliver targeted ads and measure ad effectiveness. You can opt out of personalized advertising through the cookie settings on your device or by visiting third-party opt-out pages.

Mechanic Advisor uses cookies and similar technologies (e.g., web beacons, pixels) to improve the user experience on our website and mobile applications, and to deliver more personalized and effective services. By using our services, you consent to the use of cookies as described in this Cookie Policy.

What are Cookies?

Cookies are small text files placed on your device (such as your computer or mobile device) when you visit our website or use our services. Cookies help us recognize you as a user, remember your preferences, and provide a more seamless user experience. In addition, cookies enable us to track user behavior and activity on our site, which helps us improve our services and tailor content to your interests.

Types of Cookies We Use:

1. Strictly Necessary Cookies
   These cookies are essential for the basic functioning of our website. They enable you to navigate the site, access secure areas, and use our services. Without these cookies, certain features or services may not function.

2. Performance/Analytics Cookies
   These cookies collect information about how visitors use our website, including which pages they visit most often and if they encounter any error messages. We use this data to analyze and improve the performance of our services. We use tools like Google Analytics to collect anonymous data about site usage.

3. Functionality Cookies
   These cookies allow us to remember your preferences and settings, such as language preferences, so that we can personalize your experience on our website. They also store login details so you can stay logged in across visits.

4. Marketing Cookies
   These cookies are used to deliver relevant advertising to users based on their browsing activity and interests. We use third-party services, including HubSpot, to track user behavior across different websites and display advertisements that may be of interest to you.

5. Third-Party Cookies
   We may also allow third-party companies to place cookies on your device to provide additional services, such as analytics, advertisements, or other functionality. These cookies are governed by the third parties' privacy policies.

How We Use Cookies:

• To Enhance User Experience: Cookies help us make your browsing experience more personal by remembering your preferences and login information.
• To Improve Website Performance: We use cookies to track and analyze usage trends and performance to continuously improve our website and services.
• For Marketing and Advertising: We may use cookies to tailor ads to users' interests and preferences, including ads shown on third-party platforms like Google.

Managing Cookies:

You can control cookie settings directly through your browser or device settings. You can delete cookies or block their use by adjusting your browser’s privacy settings. However, please note that blocking certain cookies may affect the functionality of our website and your ability to use some features.

For more detailed information on how to manage cookies, you can visit www.allaboutcookies.org.

Third-Party Services:

We also work with third-party service providers such as Google Analytics and HubSpot, who may place cookies on your device to collect data on our behalf. These services are governed by their own privacy policies. You can opt out of Google Analytics tracking by visiting the Google Analytics Opt-out Browser Add-on.

Changes to This Cookie Policy:

We may update our Cookie Policy from time to time. We will post any changes on this page and update the "Last Updated" date accordingly. Please review this policy periodically to stay informed about how we use cookies.

Your Data Protection Rights

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if that information is inaccurate or incomplete.

Deletion

You may request that we delete your personal information. However, we may retain certain information for legal or business purposes, including fraud detection, compliance with legal obligations, and resolving disputes.

Opt-Out of Marketing Communications

You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Limitations

Certain legal rights available in your jurisdiction may allow you to limit the collection, use, and sharing of your personal information. You can contact us to exercise these rights or if you have any concerns about how your data is used.

Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including:

• Right to Access: Request a copy of the personal information we have collected about you.
• Right to Delete: Request the deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: You can opt-out of the sale of your personal information.
• Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA.

If you are a California resident and would like to exercise these rights, please contact us at [email].

International Data Transfers

If you are located outside of the United States, please note that your personal data may be transferred to and processed in the United States. We ensure that adequate safeguards are in place to protect your data in accordance with applicable data protection laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your data, we will take steps to securely delete or anonymize it.

Security

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Mechanic Advisor, Inc.
11 Elkins Street, Suite #420
Boston, MA 02127
Email: support@mechanicadvisor.com