Overall the staff is friendly and courteous. My experience was not al... read more Overall the staff is friendly and courteous. My experience was not all good. After I got the bill it seemed higher than I expected. When I did some research I was charged 200% over retail price on all the parts used. I have never been charged such a high markup. Being a past business owner myself usually you would pass the wholesale cost savings onto the customer knowing the shop will make its money with shop time. On top of the parts I was charged for the shop time as well. I also just replaced the fluid pan with a nice aftermarket piece. The transmission looks like it was dragged accross the floor from one end of the shop to the other and then back. The pan had to be replaced since the transmission was being put into a show vehicle. I would recommend taking your work elsewhere. So far no issues with the transmission, but, only have around 20 miles since rebuild.