European car repair service near Fayetteville, AR

2022 I had a complete brake job done. 2023 one of the calipers failed. Car was towed to Seeburg in Rogers. When I called for a status update 3 hours later they had no clue where car was. My car arrived at Seeburg later (I strongly suspect that they had not called the tow truck until after I called to CK on it). Despite the website stating they provided courtesy transportation, the manager refused to do so. When I tried to make an appt for the following week, the manager told me they did not provide waiting in the office. When I said I would not be coming back, the manager said, "I don't want you to ". I was forced to walk across an icy parking lot in the back to retrieve my car. My brakes are mushy and I'll have to go somewhere else to have them looked at. The manager was absolutely horrible.

Always get my Mercedes S500 serviced by Roger, he has done an excellent job all the time. I had a problem with my X5, no one other than him could fix it even the BMW warranty people could not, hats off to Roger. Karl Eureka Springs, AR